Patient Nutrition Representative Lexington Medical Center
Patient Nutrition Representative Lexington Medical Center
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Patient Nutrition Representative
Responsible for delivering and picking up patient meal trays to/from patient rooms as well as transporting patient meal carts to/from kitchen. Responsibilities also include cleaning equipment.
Position Highlights:
- Located in Lexington NC
- Day 1 Health Coverage:Choose from either copay or HSAeligible health insurance options with coverage starting on your first day of work.
- Generous PTO:Accrual starts at 25 days/year to be used for vacations sickness holidays and personal matters.
Youll Need:
- Customer service experience
Nice to Have:
- High school diploma or GED
Essential Functions:
- Delivers serves and retrieves food trays/carts in a courteous safe efficient and sanitary manner following proper protocol. Follows fire code and regulatory standards.
- Contributes to overall positive patient and customer satisfaction striving to meet the highest service and quality standards.
- Stores and distributes food supplies and equipment around the hospital and department for customer and patient use.
- Maintains a 97 or better sanitation rating from the Health Department by following sanitation policies and completing daily/weekly cleaning assignments.Maintains a double gold rating from NSF.Ensures that Sodexo standards are consistently being met. Department maintains a minimum average Gold Check score of silver.
- Follows all workplace safety and sanitation rules and regulations helping to maintain a safe work environment.
- Completes required inservice training job specific training annual Compliance and HIPAA training and annual TJC/OSHA training.
- Participates in departments performance improvement initiatives.Duties are performed accurately and efficiently. Works as a team player; provides support to other Food and Nutrition Services departments as requested by management.
- Communicates with nursing staff as deemed appropriate. Resolves issues or concerns with employees customers and/or departments particularly meal delivery; provides assistance as deemed necessary.
- Adheres to the hospital and departmental policies and procedures promoting a cooperative work environment. Demonstrates a personal responsibility and commitment to excellent customer service and satisfaction by utilizing communication skills to interact with patients customers and staff to develop interpersonal relationships and team building.
Skills/Qualifications:
- Must be literate in English and able to follow instructions
- Must be comfortable interacting with patients families and/or caregivers when delivering meals
- Ability to communicate with a wide variety of people including patients visitors employees nursing staff managers and hospital staff
- Desire to achieve high customer service standards
- Ability to adjust to the needs of the department
- Ability to work weekends and holidays
Work Environment:
- May be required to work in all areas of the Food and Nutrition Services departments including kitchen and retail areas on nursing floors and in patient rooms
- Exposure to wet tile floors and dangerous sharp equipment
Required Experience:
Unclear Seniority
Employment Type
Full-Time
