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1 Vacancy
Location: Roanoke VA
PARTTIME
Field Technician Job Description
We are looking for tech savvy individuals to join our field team! Our team of World Class Field Technicians are responsible selfmotivated and serviceoriented people with great technical aptitude and customer service. We offer a flexible schedule a highly competitive hourly wage along with mileage and drive time reimbursement. Retail or merchandising experience is preferred but not required. We believe in investing in our technicians and offer paid training to ensure your success in the field!
Job Breakdown:
Our Field Technicians perform installations maintenance breakfix and general merchandising tasks within retail locations. Technicians are the frontline team for new product releases like smart devices tablets gaming consoles and other consumer electronics. Our technicians have flexible early morning/midday hours MondayFriday with select work available on the weekends.
Who is MTI
For over 40 years MTI has developed merchandising technologies that enable retailers and OEMSs to securely display power and showcase the full spectrum of consumer electronics from tablets and smartphones to cameras and laptops. Some of the worlds most recognized brands and six of the seven largest retailers in the United States utilize MTI products. Our retailhardened technologies are engineered to last in the most demanding environments delivering the industrys lowest total cost of ownership and the highest level of mechanical and electronic security.
Responsibilities:
Install and/or build displays fixtures or endcaps
Security set up/Cable running/
Perform visits on scheduled date and time
Diagnose/repair electronic and mechanical issues
Ensure compliance as required by client agreement and/or scope of work
Excellent Communication with Manager/Scheduling team/Operations team
Keep workspace neat and clean during service
Desired Skills:
Read and understand planograms
Working knowledge of hand tools
Basic computing/Smartphone skills
Training capabilities
Analytical and problem solving skills
Required Qualifications:
Organized selfstarter
One 1 or more years of experience in customer service
Two 2 or more years of experience in one of the related fields:
o Information Technology (IT) Installation and Configuration
o Point of Sale (POS) systems Installation and Configuration
o Digital Signage Installation and Configuration
o Audio / Video Installation and Configuration
o Consumer Electronics
o 12volt electrical systems Installation and Configuration
Ability to work in a fastpaced and everevolving environment
Superior communication and customer service skills both written and verbal
Maintain a professional image at client sites
Must have reliable transportation
Able to understand read and write English language
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Walking bending lifting repetitive motion
Use of hand tools and test equipment
Occasionally lift up to 50 lbs.
Possible overnight installations
Breakdown and reinstallment of retail displays
MTI is an Equal Opportunity Employer
Mobile Technologies Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics. In addition to federal law requirements Mobile Technologies Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Required Experience:
IC
Part-Time