Experienced Automotive Service Manager
Experienced Automotive Service Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Automotive Service Manager / Leadership Opportunities
Ross Downing Buick GMC of Gonzales is looking for a LEADER! Do you excel in leading people Do you enjoy leading a team to a clearly defined and measurable objective Do you want to work for a group with a sharp vision and clear goals that starts from the top Are you ready to work with an Auto Group that is growing If so lets talk!
Ross Downing Auto Group has been serving South Louisiana for 50 years. Our business is booming and we are in search of a Service Manager who will run an efficient and profitable service department through productive staffing customer retention cost controls achievement of objectives and maintenance of all service records. Embrace our core values of: Integrity Attitude Caring Excellence and Driven.
Our Automotive Service Manager Essential Duties
Forecasts goals and objectives for the department and strives to meet them.
Hires trains motivates counsels and monitors the performance of all service department staff.
Prepares and administers a monthly annual operating budget for the service department.
Monitors and controls the performance of the department using appropriate reports tracking systems and surveys.
Understands and ensures compliance with manufacturer warranty and policy procedures.
Holds weekly department meetings.
Monitors technicians daily productivity reports and corresponding payroll records.
Maintains highquality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
Keeps abreast of new equipment and tools available and recommends purchases.
Serves as liaison with factory representatives.
Input pricing guides and maintenance menus for frequent labor operations.
Handles customer complaints immediately and according to dealerships guidelines.
Maintains safe work environment.
Maintains a professional appearance.
Other tasks as assigned.
The Chosen Candidate should have;
A successful record of accomplishment within the industry.
Leadership skills
Excellent customer service skills. (CSI / Customer Experience)
Outstanding communication skills both verbal and written.
The ability to work well in a process driven environment.
Job Type: Fulltime
Benefits:
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance
License/Certification:
Drivers License (Required)
Benefit Conditions:
Waiting period may apply
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Manager
Employment Type
Full-Time
