Engineering Manager Consumer
Engineering Manager Consumer
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Job Description
We are seeking an Engineering Manager who has experience building great customerfocused products and applications at scale. In this role you will use the latest technologies while focusing on delivering value for our users. We are looking for someone with experience developing software engineers and who knows how to grow them and make teams effective.
The Consumer Team:
The Consumer Team is focused on upholding the core values of Trustpilot by building and maintaining users Trust to make informed decisions. Our mission is to ensure our users have seamless access to genuine highquality reviews and personalised content that enhances their decisionmaking. As Engineering Manager of this squad you will lead a medium sized team and work crossfunctionally with teams including Product Management UX Data Science and Data Analytics!
In our rapidly evolving workplace the contributions of each team engineer are vital in maintaining and enhancing the service and experience that Trustpilot is recognised for.
At Trustpilot we work as a team and deliver as a team. The environment that we cultivate includes working with great people who aid each other at every step while at the same time encouraging you to do your best every day. All voices are integral as we collectively brainstorm transformative concepts to advance Trustpilots progress.
What youll be doing:
- Own the delivery of major initiatives within the team ensuring alignment with sustainable engineering practices
- Foster a culture of collaboration accountability and high performance
- Define track and drive key success metrics for team performance system reliability and fraud detection effectiveness ensuring measurable business impact
- Manage the delivery of major initiatives and balance delivery with sustainable engineering practices
- Work closely with Product Data Science & Analytics and other stakeholders
- Define and prioritise deliverables for new products/enhanced functionality coordinating crossfunctional scoping and feasibility to support business and customer needs
- Collaborate with the engineering leadership to engage develop and retain skilled team members
- Manage and mitigate highrisk elements of initiatives clearly communicate issues risks and dependencies with stakeholders escalating where appropriate
- Ensure teams have high technical proficiency and aim for quality
- Develop and support a great team of skilled and motivated engineers setting clear expectations via constant feedback and 1:1s practices
- Facilitate the advancement of team members through the creation of developmental opportunities and targeted skill enhancement via mentoring and professional coaching
- Build a positive and consistent work environment based on transparency accountability and trust
Who you are:
- You are currently working as an Engineering Manager in a Product/Customerdriven environment where you have managed a smallmedium sized team on top of an experienced fullstack software engineering background
- Extensive background in highvolume scalable distributed systems
- Experience with cloud services such as AWS or Google Cloud and best practices for scalable infrastructure
- Experience developing and deploying Fullstack services including React CSS TypeScript Node.js Database management and API integrations
- Ability to use data and metrics to inform decisions effect change and align engineering efforts with business goals
- Extensive stakeholder management experience with a focus on working with the wider business and the ability to create alignment across teams
- Experience in coaching mentoring and growing your team and empowering each of them to be at their best
- An aspiration to contribute to the future of Trustpilot and the ability to make crucial technical decisions in a pragmatic way
Some relevant technologies and services we use:
- Infrastructure: AWS (CDK ECS Lambda SNS SQS ... Docker CloudFormation
- Languages: Typescript Node.js
- Frontend: React Next.js CSS Modules SASS Styled Components
- Database: DynamoDB PostgreSQL MongoDB BigQuery
Find more on: https://stackshare/trustpilot
Whats in it for you
- A range of flexible working options to dedicate time to what matters to you
- Competitive compensation package bonus
- 25 days holiday per year increasing to 28 days after 2 years of employment
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities are supported through the Trustpilot Academy LinkedIn Learning and Blinkist
- Pension and life insurance
- Health cash plan online GP 24/7 Employee Assistance Plan
- Full access to Headspace a popular mindfulness app to promote positive mental health
- Paid parental leave
- Season ticket loan and a cycletowork scheme
- Central office location complete with table tennis a gaming corner coffee bars and all the snacks and refreshments you can ask for
- Regular opportunities to connect and get to know your fellow Trusties including companywide celebrations and events ERG activities and team socials
- Access to over 4000 deals and discounts on things like travel electronics fashion fitness cinema discounts and more
- Independent financial advice and free standard professional mortgage broker advice
- Talent acceleration programs: Fasttrack your career with our tailored development programs designed to support growth at whatever stage of your career
Still not sure
We want to be a part of creating a more diverse equitable and inclusive world of work for all. Were excited to hear about your experiences as well as how you will contribute to our working culture. So even if you dont feel you dont meet all the requirements wed still really like to hear from you!
Required Experience:
Manager
Employment Type
Full Time
