Lead Associate - Operations I Fixed Asset I Pune I US SHIFT 930 pm- 630 am
Lead Associate - Operations I Fixed Asset I Pune I US SHIFT 930 pm- 630 am
Posted on :
22-03-2025
Employer Active
1 Vacancy
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Job Description
Graduate//Post Graduate commerce) 4 years
- Knowledge of accounting principles Journal entries and Reconciliations.
- Highlights exceptions to the SLAs or any other performance metrics like Ageing Open items Accuracy of task
- Identify the process improvement areas and get it aligned with client
- Good communication skills Verbal and written
- SAP knowledge preferred
- Knowledge of Excel and Powerpoints
- Exposure leading a team
- Has process improvement acumen
- Knows the counterparts at client side and maintains a supportive and professional relationship with them
- Maintains a communication channel to report regular issues and highlight the exceptions
- Prior Transition experience is preferred
- Understands to the expectations from own role to ensure delivery on client expectations; delivers accordingly
- responds to any changes alterations customer requests and escalates as required
- Solution oriented effective communication with customers on issues raised findings and proposed resolution.
- Is mindful of customer feedback voice of customer coordinates on action plans to address issues
- Takes on complete responsibility to deliver on assigned tasks; clarifies all doubts and expectations quickly.
- Prioritizes tasks and works towards completing them
- Seeks support either on own initiative or by escalating to ensure completion of tasks
- Is proactive in meeting counterparts and key people from same or different units that he / she is required to work with
- Establishes a clear understanding on the larger goals that both parties need to contribute to
- In case of differences with others makes efforts to understand the others priorities and contexts; always keeps the larger goal in mind for resolving these differences
- Addresses problems and finds solutions by working within and between WNS teams including consultation with and/or escalation to other towers when required.
- Is able to solve routine problems in own area of work by identifying the apparent causes
- Defines solutions for problems both the immediate problem as well as to ensure nonrecurrence of the problem by addressing the root cause
- Gathers information trends and analyses causeeffect relationships for anomalies errors and aberrations in output
- Proposes coordinates and drives implementation of process improvements along with the transformation team.
- Participates actively in team meetings; articulates thoughts clearly
- Listens with attention and builds own understanding
- Anticipates areas where support or influence will be required
- Is able to influence using data facts as well as different viewpoint
- Prior experience in Fixed Assets (Mandatory) Prepaids and Leases is preferred
Qualifications :
B/M/ CA/ MBA Finance
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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