Service Manager
Service Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Our service manager is directly responsible for the overall appearance and maintenance of the property through direct leadership of the service and hospitality teams collaborating to accomplish tasks related to upkeep unit turnover ongoing maintenance and repairs and continuous emphasis on safety.
At MC Companies we care about our employees and support a culture where everyone matters and works collectively to get the job done. Our employees are empowered to do whats best for the customer and are enthusiastic about building loyalty for our brand and their community. If this is what you are looking for then MC wants your unique and varied talents experiences and strong work ethic as aService Manager.
MC Companies is a group of individuals who are united as a team dedicated to providing our residents associates and investors with an experience that is pleasant and rewarding and provides lasting value. We are unified in our desire to accomplish those goals and to do so all of us at MC have adopted certain Core Values. Our Core Values are what drive every decision and action you will take during your workday and how we expect our teammates to act with everyone they encounter. We have five Core Values:
Be Positive Every day each of us come to work with a positive attitude.
Be Aware and Present In each interaction throughout the day we stay present with the person we are interacting with.
Be Open Minded Being Open Minded means that while our own ideas are important we are willing to consider someone elses point of view.
Be Giving We at MC recognize that we are successful not just because of our efforts and dedication but because of the people that have come into our lives.
Be Respectful and Kind In every interaction we will show respect for each person and we will take every opportunity to act thoughtfully in a way that shows kindness and respect to all.
Our mission is to acquire sound profitable real estate investments and manage them to the benefit of those we serve better than anyone in our industry.
Essential duties and responsibilities:
- Directs vendors engaged in ground maintenance activities such as mowing lawns trimming hedges removing weeds and raking and disposing of leaves and refuse.
- Directs service team engaged in general maintenance and upkeep of buildings and grounds completing resident work orders and preparing units for rent; in a timely manner. Duties may include:
- Painting plumbing carpentry work drywall electrical HVAC.
- Cleaning and maintaining pool by emptying skimmers testing chemicals maintaining logs.
- Light electrical repairs on items such as appliances fixtures switches outlets circuits and ensures that all routine lighting inspections are completed and burntout bulbs are being replaced as necessary.
- Door locks rekeying P.O. boxes and locks.
- Following service process through to completion then inspects work for conformance to specifications and standards and ensures resident satisfaction.
- Directs team engaged in general housekeeping of units for rent and maintaining cleanliness of common areas including buffing dusting sweeping mopping vacuuming and other general cleaning.
- Directs workers assisting other departments as requested including moving furniture and unloading and storing supplies.
- Maintains stocks of frequently used items to maintain flow of work and take advantage of quantity buying power; requisitions equipment; tools and supplies.
- Establishes or adjusts work procedures to meet production schedules.
- Ensures team assists in distribution of all company or communityissued notices (i.e. bad weather emergency etc..
- Assures quality and quantity of models and market ready units by walking them daily and communicating any servicerelated needs to the service team.
- Ensures team meets regularly to discuss safety; upholding policies of the community; work problems or concerns; professionalism; and achievement of work goals.
- Regularly evaluates team praises and disciplines where appropriate in conjunction with company policies for such action. Ensure actions are documented and that communication with supervisor and Human Resources is adhered to.
- Provides support to staff to encourage team work and lead as an example in creating a harmonious environment
- Analyses and resolves work problems
- Maintains accurate records regarding preventive maintenance work orders apartment refurbishing annual inspections inventories and purchase orders.
- Assists in apartment checkin and checkout inspections.
- Ensures the MSDSs are updated at all times.
Join us if you
- Want to be part of a Top 100 Companies to work for in Arizona
- Have strong communication influencing and time management skills.
- Enjoy being part of a team.
- Have previous maintenance manager experience
- Have the availability and flexibility to work weekends and be oncall.
Benefits we cant wait to share with you:
- Medical
- Dental
- Vision
- Short Term Disability (company paid)
- Life Insurance (company paid for employee)
- Supplemental Insurances Accident Hospitalization Spouse and Family Life Insurance
- 401K with an employer match
- Generous Paid Time Off
This position is eligible for a monthly bonus based on property performance measures
Required Experience:
Manager
Employment Type
Full-Time
