Ethical Trade Project Coordinator
Ethical Trade Project Coordinator
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Job Description
About Sedex
Sedex is a trusted partner for over 85000 businesses worldwide helping them create socially and environmentally sustainable supply chains. Through our platforms powerful data insights and expert guidance we simplify the management assessment and reporting of sustainability performance.
Our Vision is to be a leader in making global supply chains more socially and environmentally sustainable. Our Mission is To provide datadriven insights accessible tools and exceptional services that support businesses in improving environmental social and governance (ESG) performance and outcomes.
The role
This role sits within theETC (Ethical Trade Coordinators Team). The Project Coordinator will manage and monitor project coordination track milestones and support crossteam collaboration to ensure smooth delivery of ETC projects. They will assist with training KPI tracking customer engagement and feedback to drive continuous improvement and support strategic initiatives. The role supports a global team of 25 working with approximately 35 customers a number expected to grow in 2025 and beyond.
Key responsibilities
- Project Coordination & Monitoring Support the onboarding of new ETC projects by managing documentation scheduling and followups.
- Customer Engagement Participate in customerfacing meetings at project inception to ensure clear timelines deliverables and a smooth launch.
- Ongoing Project Support Assist in implementing clientrequested improvements including adjustments to workflows prioritization and reporting structures.
- Milestone & Risk Management Track project milestones monitor deliverables and escalate risks or delays as required.
- Programme Support Contribute to the implementation of ETC initiatives to enhance supplier engagement and meet customer requirements.
- CrossTeam Collaboration Liaise with Product Data and Account Management teams to integrate insights and identify opportunities for service expansion.
- Training & Development Support the coordination and delivery of training sessions on platform updates best practices and process improvements.
- Documentation & Reporting Maintain project documentation schedules and reports within Monday to ensure alignment and progress tracking.
- KPI Monitoring & Analysis Track key programme metrics such as customer engagement and training completion and compile reports to support decisionmaking.
- Customer Feedback & Continuous Improvement Collect and analyse client feedback to drive service enhancements upskilling initiatives and process optimisation.
Knowledge Skills & Experience
- Minimum three years experience in a project coordination or administrative support role.
- Knowledge and experience in working with supplier social compliance and responsible sourcing supply chains is essential.
- Excellent communication skills with the ability to engage with internal teams and external stakeholders.
- Highly organised and detailoriented with strong time management and prioritisation abilities.
- Experience in tracking project milestones monitoring risks and maintaining project documentation.
- Strong collaboration skills with experience working across multiple teams to drive project success.
- Proficiency in project management tools such as Monday or similar platforms.
- Ability to analyse data track key performance indicators (KPIs) and generate reports.
- Desirable: experience with Sedex platform navigation and familiarity with products and services
Our culture
At Sedex our approach to business and culture is firmly rooted in our core values which guide everything we do:
- Respect Each Other: We believe that a foundation of mutual respect is essential to creating a positive and inclusive environment.
- CustomerDriven: We are passionate about delivering exceptional value to our customers. By listening to their needs understanding their challenges and continuously adapting our solutions we aim to empower them to achieve their sustainability goals and drive positive change in their supply chains.
- Thinking Creatively: Innovation is at the heart of our work. We encourage creative problemsolving and embrace new ideas that challenge the status quo. This mindset allows us to continuously improve our products and services offering fresh and effective solutions to complex sustainability and ethical sourcing issues.
- Take Ownership: We empower our team members to take responsibility for their actions and outcomes. Every person at Sedex is encouraged to own their work make decisions with confidence and contribute proactively to the success of the team and the business.
- Deliver Results: We are resultsoriented and committed to delivering tangible impactful outcomes for our customers our business and society at large.
Our goal is to cultivate a workplace culture where everyone can thrive and be their authentic selves. We prioritize respect and inclusivity ensuring that all employees feel empowered to contribute collaborate and excel. We celebrate diversity in all its forms recognizing that our strength lies in the variety of experiences perspectives and ideas that each individual brings to the table.
By embedding these values into our daily practices we ensure that we not only meet our business objectives but also create a lasting positive impact on our people our customers and the communities we serve.
Privacy Policy
Sedex is committed to protecting the privacy of its website users and members. Sedex uses any personal information you submit to us in accordance with this policy. The General Data Protection Regulation (GDPR) requires us to ensure that any personal information you provide us is processed fairly and lawfully. Sedex is the data controller in relation to any personal information you submit. Click here to view our privacy policy
Employment Type
Full Time
