Head of Operations
Head of Operations
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Job Description
We are looking for a Head of Operations to join the team to lead the operational delivery of our Technology and Innovation Group (TIG) in alignment with key business objectives surrounding portfolio planning and management and the delivery of technology initiatives to achieve business objectives and key results.
The ideal candidate will create and maintain an enterprise architecture that serves as the foundation for technology decisions ensuring that our technology landscape remains efficient and secure.
Main duties:
Operational Leadership & : Oversee and manage the daily operations of TIG ensuring seamless of key initiatives. Drive operational efficiency optimise workflows and foster a highperformance culture.
CrossTeam Coordination: Act as a central point of communication across teams within TIG and the broader Williams Racing organisation. Ensure alignment between business functions and operational teams driving effective collaboration.
Governance & Operating Model: Define and maintain the teams operating model governance structures and delivery lifecycle frameworks to ensure clear accountability and efficient .
Portfolio & Programme Management: Lead the prioritisation and of projects ensuring alignment with business objectives timely delivery and budget adherence. Implement agile methodologies where appropriate.
Vendor & Partner Management: Oversee thirdparty relationships to maximise value and efficiency. Manage contract negotiations and ensure service providers align with the teams goals.
Budgeting & Resource Management: Oversee financial planning and budget management for the department. Ensure efficient allocation of resources and cost optimisation within regulatory constraints.
Service Delivery & Continuous Improvement: Establish and maintain service KPIs drive continuous improvement initiatives and ensure that internal teams and external partners meet or exceed service standards.
Crisis & Risk Management: Act as the key point of contact for crisis management ensuring rapid response and resolution in highpressure situations. Proactively mitigate operational risks
OKR Alignment & Tracking: Work across the department to align Objectives and Key Results (OKRs) with the wider organizational strategy. Track progress toward achieving OKRs ensuring the team meets its goals and measures success effectively.
Skills and experience required:
Proven experience in a leadership role within technology strategy operations or portfolio management.
Demonstrated success in managing complex vendor relationships and driving service delivery improvements.
Good level of understanding of software data and AI.
Excellent communication and strategic thinking skills with the ability to align crossfunctional teams with business goals.
Experience with service frameworks and KPIs with a track record of driving continuous improvement.
Ability to work in a fastpaced highpressure environment particularly within a technologydriven or motorsport context.
Additional Information :
#LIKW1
Atlassian Williams Racing is an equal opportunity employer that values diversity and inclusion. We are happy to discuss reasonable job adjustments.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
