Sales Operations and Support Specialist - Remote
Sales Operations and Support Specialist - Remote
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As the world of work evolves human capital management must keep pace. Employers have been looking for scalable clientfocused alternatives. In response Experian has brought together the industrys experts to offer a suite of specialized solutions delivering unmatched service trusted experience and clientinspired innovation. We would love you to join us at Experian in helping us to shape the future of employer services for Human Resources compliance and outsourcing. We are looking for Sales Operations and Support Specialist.
We are excited by a candidate eager to join a startup atmosphere someone who adapts well collaborates with internal partners and achieves results.
This is a great opportunity to join a team and help build something new by working to integrate multiple acquisitions into common sales enablement tools and goals. If you love a job that allows you to use your analytical and creative skills this is the balance of both.
The Sales Operations and Support Specialist will be an ad hoc utility team member who will have a diverse set of responsibilities to support multiple responsibilities across sales operations to serve as a versatile support resource for several sales operations programs. You will also have opportunities to serve as a lead for projects as demand requires.
You will be a utility team member for the sales enablement and operations team. You will report to the VP of Sales Strategy and Enablement. Here are some examples of ad hoc work you will have responsibilities for:
- Perform daily user support to sales team including sales order and work item processing and review to verify for accuracy completeness and audit control
- Provide accurate delivery of support tasks for sales team Salesforce administrators and leadership
- Collaborate with partners to ensure to answer questions related to SFDC data to support accurate billing of our clients.
- Ensure data quality in Salesforce
- Perform research on the quality of SFDC data reports on findings and collaborate with internal personnel to correct quality issues.
- SFDC process documentation for sales operations team and sales endusers
- Develop and launch process flow to meet department needs
- Automate reporting and deliver data quality operating rhythms to improve the efficiency and accuracy of CRM Data
- Collaborate with the Salesforce Business Owners sales organization and user community to support Salesforce strategies and roadmaps
- Assist sales enablement and operations lead with tasks that exceed their capacity ensuring continuity and efficiency
- Provide additional support during peak times or special projects
- Collaborate with sales operations to refine processes and improve efficiency
- Implement best practices and new tools to enhance the sales workflow
- Update sales operations materials ensuring they are current and accessible
- Multiple sales enablement and operations projects and tasks to support the sales enablement and operations strategy
- Provide versatile support wherever it is most needed
- Sales Operations Process Documentation
This role is important for maintaining an organized sales process especially during times of high sales order processing demand or when additional support is required.
Qualifications :
- Knowledge of Experian products and services
- Basic knowledge of statistical methods
- Basic knowledge of PC desktop mainframe and database applications
- Experience with SFDC and Excel
- Bachelors Degree or equivalent experience
- Ability in Excel to analyze data compare data and produce outputs
- Experience juggling multiple projects at one time
- 1 3 years of experience working in Salesforce
- Proficiency with PowerPoint and Word
- Experience with Seismic or some other Sales Enablement Internal Platform
- Experience tracking project management tasks and accountability to hold team to schedule
- Experience working with marketing finance learning and tool vendors
- Proficiency in Sales Enablement Tool Stack such as: Salesforce Seismic Outreach Zoom Info Gong Prolific Crush
Additional Information :
Perks:
- Great compensation package and bonus plan
- 401K with a 4 company match with immediate vesting.
- Comprehensive health dental and vision plans.
- 5 sick days each calendar year.
- 12 paid company holidays and 2 paid volunteer days.
- Wellness plans online discounts employee discounts pet insurance employee stock purchase programs and more.
Our uniqueness is that we celebrate yours. Experians culture and people are main differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity engagement collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is awardwinning; Great Place To Work in 24 countries FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion color sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
All your information will be kept confidential according to EEO guidelines.
#LIRemote
This is a remote role.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
