Application Engineer

The Application Engineer is primarily a SSD Engineer/Developer.

As a SSD Customer Engineer (CE) you will have 4 main functions:
1 Qualify new SSD products into target customer platforms.
2 Support target customers with demand generation e.g. sales training joint enduser visits customer conferences etc.
3 Partner with target customers to architect next gen platforms that align with SSD product roadmap.
4 Drive product issues to closure as primary point of contact for target customers.

Responsibilities include but are not limited to:
Working with customers to manage Intel SSD qualification requirements driving technical designin/win and debug hardware firmware and other platformrelated barriers to adoption.
Interfacing with customers and internal platform partners to resolve product issues and leverage those learnings to shape future SSD
product definition. This customer facing role evangelizes technical benefits of SSDs at the platform level; creates preference for Intel SSDs
within the platform; enables customer and enduser adoption of Intel solutions; and supports ecosystem and tools enabling to drive SSD adoption.
Executing technical product qualifications
Creating customerspecific competitive analyses
Conducting enduser visits with OEM/ODM partners
Developing and presenting technical product content
Advocating technical customer needs to internal stakeholders
Driving internal teams to deliver to customer expectations
Working with the sales team to resolve technical questions
Participates in customers meetings and presentations acting as technical adviser consultant analyst and program manager for customer
technical interactions
Responds to/supports customer requests or events as they occur develops solutions to problems utilizing formal education and judgment.
The CE will work closely with customers and partners to establish strong relationships that deliver results meeting NSGs business objectives
in the data center/enterprise segments.
Ability to summarize technical concepts create collateral and deliver topranked technical training to both small and large audiences of
technical domain experts.

You must possess the below minimum qualifications to be initially considered for this position.

Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Minimum Qualifications:

Bachelors Degree in Electrical Engineering Computer Engineering Computer Science or related field.

At least 3 years work experience with knowledge of configuring optimizing and testing server storage system or other complex system products.

At least 3 years of experience working with suppliers and/or customers to clarify requirements manage expectations and resolve complex engineering or customer engagement challenges.

At least 3 years of experience with Compute and/or Storage System hardware and/or software using both Windows and Linux based operating systems in the data center/enterprise.

At least 3 years of experience with HDD/SSD systems/protocols and/or SAS/SATA/PCIe (NVMe).

At least 3 years of experience with debugging Platform/System issues that may be hardware firmware driver BIOS and/or application related.

At least 1 year of experience as program manager for multiple programs.

Preferred Qualification:

Familiarity with Datacenter architecture and interfaces PCIe Switches RAID controllers HBAs Expanders and JBODs/JBOFs.

Microsoft and Linux datacenter OS debug experience.

Knowledge of SSD hardware and firmware architecture.
 

The ideal candidate should exhibit the following behavioral traits:

Exceptional ability to work within a team identify and leverage technical experts and apply personal knowhow to get things done

Selfstarter with a positive cando attitude

Strong desire to jumpin and help with debug activities

Active listening skills including investigating requirements and proactively identifying potential issues

Passionate and capable of leading debug activities and dive deep into feature definition details

Advanced communication skills both internally and externally

This position involves business travel depending on the assigned customer(s) approximately 3040 percent.

Additional Information :

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Remote Work :

No

Employment Type :

Fulltime