Growth Operations Architect Remote
Growth Operations Architect Remote
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Salary Not Disclosed
1 Vacancy
Job Description
As a Growth Operations Architect you will play a critical role in the experience and success of every client you manage. You will be responsible for working with a small group of clients 35 to develop a growth operations roadmap design solutions to business problems and manage the of the solutions you design.
This is a strategic role that involves guiding business conversations with stakeholders usually sales and marketing leadership. This is not a systems administrator role though past experience as a CRM admin is a plus. Successful architects help clients understand what they should do they dont wait for clients to assign work.
What Youll Do
Manage onboarding and facilitate workshops Guide new clients through a structured onboarding process to ensure alignment. Partner with consultants to understand each clients GoToMarket (GTM) strategy processes and systems.
Build and execute operational roadmaps Maintain prioritized roadmap documentation for each client ensuring projects align with business goals.
Manage project Drive the endtoend project lifecycle from discovery and planning to implementation and postdeployment monitoring.
Own client success Act as the main liaison between clients and internal resources ensuring all projects and tasks run smoothly.
Run sprint meetings and client reviews Conduct regular sprint checkins deliver ongoing status updates to clients and lead monthly and quarterly reviews.
Triage and manage client requests Quickly assess prioritize and assign ad hoc client needs.
What You Wont Do
Lots of admin work While you may spend some time in clients systems you will work closely with our admin team to design things that they build
Take support tickets Operations support is something we offer but an architect is not responsible for providing support in most cases
Sales or marketing we dont do outsourced sales or marketing so while our architects are expected to have a deep understanding of what our clients do it is not their job to know how clients should sell or market
Qualifications :
MustHaves
5 years of experience in Sales Ops Marketing Ops RevOps or GTM Ops
Strong knowledge of Salesforce or HubSpot either as an administrator or through managing CRM implementations or updates
Proven ability to manage strategy and projects in Revenue Operations environments
Strong organizational skills with the ability to prioritize and oversee multiple initiatives
High attention to detail
Excellent written and verbal communication skills
A growth mindset with the ability to quickly learn and adapt
NicetoHaves
Experience in both large and small company environments
Background in professional services or consulting
Experience on a sales and/or marketing team
Familiarity with project management frameworks (e.g. Agile methodologies sprint planning)
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Iceberg offers competitive benefits including unlimited time off medical insurance 401(k) with match and more.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
