The A&M Mission: Were more than just a jewellery brand were on a mission to revolutionise the jewellery experience
Our Values & Culture: Were a valuesdriven company that thrives on growth celebration and breaking boundaries. If youre adaptable resilient and enjoy working in a fastpaced business whilst being able to pivot youll thrive here at A&M. Find out more about our core values here.
Location: At one of our stores depending on the role.
Salary & Benefits: 17 p/h commission. See more on our benefits here.
Our Commitment: Sustainability starts with us. From community work caring for our suppliers and educating and supporting our team. See our commitments here.
ThePiercer Mission:
To inspire our customers to achieve the curation of their dreams by providing an exceptional and professional piercing experience with the customer at the heart of the journey.
How youll drive success:
As a leader in your field you will consistently deliver an experience aligned with all our experiential retail pillars Community & Connection Memorable Moments and Inspiration & Innovative
Execute precise and aesthetically pleasing piercings ensuring the customers vision for their ear stack is realised with meticulous attention to detail
Inspire the customer with styling advice demonstrating different stack options and jewellery choices
You will thrive in owning the full experience from the moment customers enter the store
Nurture and develop an unforgettable experience by establishing a personal connection with new and existing customers
Strong presence on the shop floor actively sharing your expertise
The ability to be adaptable and genuine in more sensitive/sentimental appointments
Thoroughly keeping on top of the hygiene & cleanliness of your studio as well as managing piercing supplies for your store
What youll need to thrive:
This role is suitable for any Piercers with at least 1.5 years experience in a studio looking for that next step in their journey
A values champion and brand ambassador our values resonate deeply with you
You radiate positivity & enthusiasm and inspire the people around you
Strong communication and interpersonal skills with the ability to collaborate with teams at all levels
Youre always looking for a better way to do things and are naturally curious in everything you do and every conversation you have
Strong problemsolving abilities with the capacity to anticipate and respond effectively to change
The Interview Process and Candidate Experience
Portfolio Approval one of our Piercer Mentors will review your portfolio
Life Story & Values a 30 min video call with our Talent Team for us to get know each other better asking questions inspired by our three core values
InStore Technical Interview youll meet your potential Store Managerfollowed by one of our Piercer Mentors for a Studio SetUp & Piercing Demo
Feedback: Were committed to creating the best candidate experience we can for you. Youll receive feedback over the phone or email at every stage in the process once youve had an interview so that we can set you up for success and help fuel your growth.
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