Specialized purchasing call center agent
Specialized purchasing call center agent
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Job Description
Permanent fulltime position 40 hours a week)
Schedule: must be available during call center opening hours Monday to Sunday between 8:00 am and 8:00 pm.
Location : 3080 Boul. le Carrefour Laval QC H7T 2R5 Canada
WORK ONSITE ONLY
We are currently looking for motivated individuals to join our call center team located in Laval Quebec just across from Carrefour Laval.
As a call center agent specialized in purchasing youll play an essential role in buying vehicles for our various branches and assisting in our daytoday operations. This position offers an exciting opportunity for people with a passion for the automotive industry and who enjoy providing exceptional customer service.
What youre responsible for:
- Answer incoming customer calls
- Take the time to understand the specific needs of our customers and offer personalized solutions
- Explain our unique business model and highlight its benefits.
- Negotiate and conclude the purchase of cars keeping in mind purchasing objectives and customer satisfaction;
- Follow up on pending requests and individual customers
Qualifications :
To join our team:
- Bilingualism required (French and English)
- Excellent negotiation and persuasion skills
- Excellent customer service skills and positive attitude
- Excellent communication and interpersonal skills
- Basic mathematical skills
- Ability to navigate between different computer systems and applications
- Ability to multitask in a fastpaced environment
- Interest in the automotive field
- Reliability punctuality and ability to work days evenings and weekends
- Call center experience (a major asset)
Additional Information :
At Kenny UPull we take pride in giving used vehicles a second life. Our 27 auto recycling yards across Quebec Ontario New Brunswick and Nova Scotia are backed by 400 employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come. Since 2008 we have recycled over 1 million vehicles and counting!
Kenny UPull is a division of American Iron & Metal (AIM) a recognized global leader in the metal recycling industry with more than 125 site locations 4000 employees worldwide and over 3.5 billion dollars in yearly sales.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
