Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are looking for a dedicated and customerfocused Customer Service Representative to join our team. The ideal candidate will handle customer inquiries provide product and service information and resolve any issues efficiently. This role requires strong communication skills problemsolving abilities and a commitment to delivering outstanding service.
Responsibilities
- Respond to customer inquiries via phone and email in a professional manner
- Provide accurate information about products services and company policies
- Resolve customer issues efficiently while maintaining a high level of customer satisfaction
- Process orders returns and exchanges as needed
- Maintain and update customer records in the system
- Collaborate with internal teams to address customer concerns and improve service quality
- Follow company guidelines and procedures to ensure consistent service delivery
Qualifications :
Skills & Qualifications
- High school diploma or equivalent; additional education or training is a plus
- Previous experience in customer service or a related role preferred
- Strong verbal and written communication skills
- Ability to multitask and handle high call volumes in a fastpaced environment
- Proficiency in Microsoft Office Suite (Word Excel Outlook)
- Problemsolving skills with the ability to think quickly and provide solutions
- Attention to detail and strong organizational skills
Additional Information :
Benefits
- Competitive salary based on experience
- Opportunities for career growth and professional development
- Supportive and teamoriented work environment
- Paid time off and company benefits package
Bela Brand Bat is dedicated to creating a positive and professional workplace. If you have a passion for customer service and a strong work ethic we invite you to apply.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
