PC Refresh Technician
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Job Description
Overview:
Job Title: PC Refresh Technician
Job Location: Bahrain
Job Responsibilities:
Trace Systems is actively recruiting for a cleared Information Technology (IT) Specialist to to be part of a PC Refresh team that provides Information Technology support to the U.S. Navy making an impactful difference in the way it operates globally. You will contribute to the modernization of technology systems that support critical Navy operations ensuring that warfighters have access to the most reliable secure and efficient IT infrastructure possible. Your efforts will directly contribute to the Navys overall mission ensuring readiness bolstering security and optimizing operational success. This will be 40 hours a week. MonFri. Normal hours.
Efforts will include the following:
- Support the deployment of new hardware as a service device (desktops laptops peripherals) as part of the EUHWaaS task order. This includes system imaging software installation configuration and data migration.
- Configure systems per baseline image specifications ensuring all new devices are set up with the required applications operating systems and security setting in accordance with Government policies.
- Track and manage hardware inventory throughout the refresh lifecycle ensuring proper documentation of asset details serial numbers and disposition of old equipment.
- Maintain detailed records of the refresh process including system configurations user data migration and inventory tracking. Ensure that all processes are compliant with established processes and standards.
- Provide technical support and troubleshooting for hardware and software issues during the refresh process. Resolve issues promptly to minimize downtime for end users.
- Communicate with deployment lead(s) onsite enduser POCs for deployments to schedule and execute system replacements with minimal operation disruptions.
- Assist with the overall coordination of the EUHWaaS task ensuring timelines and milestones are met. Report progress challenges and completed tasks to the project lead.
- Perform testing of systems pre/postdeployments to ensure they meet operational and security standards.
- Support completing refresh activities within the timeframe required by Service Level Requirement (SLR).
Minimum Qualifications:
- An active inscope US Government issued Secret clearance.
- Due to the nature of the work and contract requirements US Citizenship is required.
- Requires 2 years related experience.
- Compliant with DoD 8570 IAT Level II (Security CCNA Security etc..
- Minimum of one OEM network or OS certification (CCNA MDAA MEAA etc..
- Proficient with Windows operating systems including installation configuration and troubleshooting.
- Strong knowledge of hardware including desktops laptops and peripheral devices.
- Familiarity with imaging and deployment tools (e.g. MECM or similar).
- Familiarity with data migration and backup procedures.
- Ability to troubleshoot and resolve routine technical issues efficiently and effectively in a fastpaced environment.
- Knowledge of network configurations and security protocols.
Desired Qualifications:
- ITIL Foundations v3 or v4 Certification.
- Knowledge of Department of Defense (DoD) / Department of Navy (DoN) operating environments.
- Strategic thinker with a resultsoriented mindset.
- High attention to detail and accuracy.
- Problemsolving skills and a proactive approach to challenges.
Education:
- A minimum High School diploma or GED is required.
Trace Systems
Trace Systems Inc. was founded to support and defend our nations security interests at home and abroadwhenever and wherever. We provide enterprise IT engineering full lifecycle communications cybersecurity cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.
To Apply:We invite you to put your talents to work by joining a growing team of dynamic professionals here atTrace Systems! Be part of a culture at our leadingedge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings text tracejobs to 97211 or apply directly through our website at:www.tracesystems. #jointracesystems
Trace Systemsis an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color religion age sex disability veteran status national origin sexual orientation gender identity pregnancy genetic information or any other characteristic protected by law.
Required Experience:
IC
Employment Type
Unclear
