Credit Controller

Role:Credit Controller

Grade and Salary: Grade

FTE and working pattern: 1 FTE 35hrs per week Monday Friday

Holiday Entitlement: 28 days annual leaveplus 9 buildings closed days (and Christmas Eve when it falls on a weekday)

We are looking for a Credit Controller with B2B credit collection experience to join our Accounts Receivable Team. Proficiency in financial systems and Excel (VLookup Pivot tables) is essential.

Main Duties & Responsibilities

• Manage HW ledgers contact customers with overdue debts liaise with stakeholders dispatch reminders handle correspondence record actions and ensure timely revenue collection. Contact students with outstanding debts discuss disputed invoices participate in process improvements and handle administrative tasks. Additional tasks include raising invoice requests cash receipts matching and creating new customer accounts. The post holder will occasionally undertake other duties as required by the line manager.
• Liaise with university departments (finance student services academic) and external entities (auditors agencies) for billing accuracy and compliance. Participate in finance committees working groups and external forums. Occasionally lead small project teams.
• Generate invoices oversee accounts ensure timely payments collaborate with departments to resolve billing issues engage in cash collection negotiate payment terms and implement debt reduction strategies. Ensure customerfocused services.
• AR Manager sets overall standards. Roleholder plans and organizes workload prioritizes tasks and adapts to urgent issues to meet goals.
• Experience in credit control/cash collection ability to work in a dynamic environment understanding of health and safety protocols experience with large clients and proficiency in Excel.
• Experience with Oracle Fusion and ability to investigate customer queries.

The post holder will from time to time be required to undertake other duties of a similar nature as may reasonably be required by his/her line manager.

Essential & Desirable Criteria

Essential

1. Experience in credit control/cash collection
2. Ability to work in a dynamic environment
3. Understanding of health and safety protocols
4. Experience in working with large clients
5. Experience with Oracle Fusion and ability to investigate customer queries
6. Demonstrable understanding and experience of relevant health and safety protocols/requirements and of ensuring compliance
7. Experience with large scale commercial clients
8. Good IT Skills including all Microsoft Packages including the use of Excel

Desirable

• Previous experience of Oracle Fusion
• Experience and ability to investigate customers queries and to follow up internally and externally.

How to Apply

Applications can be submitted up to midnight(UK time)on Thursday 27th March 2025.

Pleasesubmit your CV via the HeriotWatt online recruitment.

We welcome and will consider flexible working patterns e.g. parttime working and job share options.

HeriotWattUniversity is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected trained promoted appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all.

HeriotWattUniversity values diversity across our university community and welcomes applications from all sectors of society particularly from underrepresented groups. For more information please see our websitehttps://www.hw.ac/uk/services/equalitydiversity.htmand also our awardwinning work in Disability Inclusive Science Careershttps://disc.hw.ac/.

Use our total rewards calculator:https://www.hw.ac/about/work/totalrewardscalculator.htmto see the value of benefits provided by HeriotWatt University.

About HeriotWatt University

At HeriotWatt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.

Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with wellbeing and inclusiveness at the heart of our global community.