Area Manager - JLGMicrofinance leading financial services firm
Area Manager - JLGMicrofinance leading financial services firm
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Job Description
Job Responsibilities:
An Area Manager oversees the operations of multiple locations or branches within a designated geographic region. They are responsible for ensuring that business objectives sales targets customer satisfaction and operational efficiency are met across their assigned area. The role requires strong leadership problemsolving skills and the ability to drive performance while maintaining company standards.
Key Responsibilities:
- Operational Management:
- Oversee daily operations across multiple locations ensuring consistency and efficiency.
- Implement and enforce company policies procedures and standards.
- Monitor key performance indicators (KPIs) and take corrective actions as needed.
- Sales & Revenue Growth:
- Develop and execute strategies to increase sales and profitability.
- Monitor sales performance and ensure targets are met or exceeded.
- Identify new business opportunities and market trends.
- Team Leadership & Development:
- Recruit train and mentor store or branch managers.
- Conduct performance reviews and provide feedback to improve team effectiveness.
- Foster a positive work environment and ensure employee engagement.
- Customer Service & Satisfaction:
- Ensure excellent customer service standards are upheld across all locations.
- Address customer complaints and resolve issues promptly.
- Implement customer feedback initiatives to enhance service quality.
Education Qualitions:
- Graduation is a must
- Minimum 8 years of experience in an NBFC MFI handling minimum 10 branches in any district of Maharashtra in the last 5 years is a must
- Should be able to develop business exploring new areas in their district.
- Candidates should have their own vehicle (at least a TW)
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Willing to travel extensively and manage collections and JLG business in their respective districts.
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Good communication skillse is a must
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Languages: Marathi Hindi & English (Preferred)
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Good MS office knowledge especially Excel Word and PPT is a must
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Good knowledge of LOS/LMS solutions is a must
Sales,Operations,Team Handling,Customer service
Employment Type
Full Time
