Box Office Agent
Box Office Agent
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Job Description
Job Summary:
JOB DESCRIPTION BOX OFFICE AGENT
Location: Toronto ON
Division: Ticketmaster NA (Support & Ops)
Line Manager: Box Office Manager
Contract Terms: Seasonal Parttime; include evenings weekends and holidays
THE TEAM
Were fans who help fans everywhere access the live events they love. A proud division of Live Nation Entertainment Ticketmaster has changed the way the world connects with their favorite artists teams and shows and we continue to shape innovation every day. Were not just selling tickets (though we do that better than anyone else! were enriching lives one amazing experience at a time. And we think thats pretty amazing. If youre passionate about the magic of live entertainment like we are and you want to work at a company dedicated to helping millions of fans experience it we want you on our team.
THE JOB
Were adding to our Box Office team and are searching for individuals to fill several Box Office Agent roles in the Toronto area to service various events. This role requires flexibility with scheduling and is a parttime occasional position based on event requirements.
WHAT YOU WILL BE DOING
Providing exceptional frontline customer service to ticket purchasers
Conduct inperson ticket sales at the Box Office using the Ticketmaster Point of Sale system
Working with Archtics and TM Host systems on a regular basis
Balance and account for cash and credit card receipts from sakes transactions
Organizing and distributing willcall tickets
Fostering and maintaining a positive attitude towards the company and its activities
Our job descriptions evolve with our business need and priorities. In addition to the description above your role may include additional duties as needed.
WHAT YOU NEED TO KNOW
Minimum of 1year experience in sales and/or customer service
General office and cash experience are preferred
Must be available for flexible working hours which includes evenings weekends and holidays
YOU
Basic foundation and understanding of event ticketing
Strong verbal and written communication skills
Ability to accommodate an extremely flexible and fluid work schedule
Service oriented with strong organizational skills
Gogetter with the ability to work under pressure and with minimal supervision
Must be detailoriented with the ability to multitask and juggle competing priorities
A passion for live events music pop culture arts and theatre and family events!
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment the worlds largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the worlds largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders attentive managers and enthusiastic teams. If youre passionate about live entertainment like we are and you want to work at a company dedicated to helping millions of fans experience it we want to hear from you.
Our work is guided by our values:
Reliability We understand that fans and clients rely on us to power their live event experiences and we rely on each other to make it happen.
Teamwork We believe individual achievement pales in comparison to the level of success that can be achieved by a team
Integrity We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
Belonging We are committed to building a culture in which all people can be their authentic selves have an equal voice and opportunities to thrive
EQUAL OPPORTUNITIES
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations enjoy new experiences and learn from the talented people you will be working with. Its talent that matters to us and we encourage applications from people irrespective of their gender race sexual orientation religion age disability status or caring responsibilities.
Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability please email . Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
