Night Auditor MUST HAVE EXPERIENCE Embassy Suites Ontario California
Night Auditor MUST HAVE EXPERIENCE Embassy Suites Ontario California
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Salary Not Disclosed
1 Vacancy
Job Description
About the Night Auditor position
We are seeking an experienced Guest Relations Night Auditor to join our company. You should possess an outgoing personality to make clients feel satisfied and comfortable. You will assist with guests enquiries and resolve any unsatisfaction. We are a fullservice Hotel with outlets that have to be closed each night from the night auditor via Kronas and ONQ
Front Desk Agent responsibilities are:
Providing exceptional service to guests
Implementing plans to improve customer satisfaction
Assisting with guests queries
Resolving complaints effectively
Handling the arrival and departure of guests
Acting as a communication hub between guests and team members
Informing guests about updates of services
Providing reports to senior manager on the activities
Night Auditor A MUST
Night Auditor requirements are:
Experience as a Guest Relations or Hospitality
Excellent customer service skills
Knowledge of the hospitality industry
Familiar with ERP and MS Office softwares ONQ is a Plus
Effective communication skills
Accounting experience is a plus
Employment Type
Full-Time
