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Job Description
EOE/AA/Disabled/Veterans
What are we looking for
A Waiter / Waitress serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Experience in the Food and Beverage department and/or industry
- Previous experience in cash handling
- Knowledge of Food Hygiene Regulations
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travellers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
A Waiter / Waitress is responsible for serving guests in a friendly timely and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.
What will I be doing
As a Waiter / Waitress you are responsible for serving guests in a friendly timely and efficient manner to deliver an excellent Guest and Member experience. A Waiter / Waitress must also have extensive knowledge of menu offerings. Specifically you will be responsible for performing the following tasks to the highest standards:
- Manage guest queries in a friendly timely and efficient manner
- Serve Alcoholic/nonalcoholic beverages in conjunction with licensing/liquor regulations for residents and nonresidents
- Ensure knowledge of the menu and all products
- Ensure misenplace is well stocked at all floor stations
- Follow correct reporting procedures if faced with issues
- Ensure Food and Beverage orders are of a consistently good standard and delivered promptly
- Practice Hilton Grooming standards including uniform dress code cleanliness and personal hygiene
- Comply with hotel security fire regulations and all health and safety legislation
Employment Type
Full-Time
