Manager - Cafe Sales Marketi
Manager - Cafe Sales Marketi
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
HRI is the first privatelyowned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women Diversity and New Grads and a Top Large Employer in the Travel & Leisure Gaming and Entertainment Industry. In 2021 Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International visit www.hardrock or shop.hardrock.
Responsibilities
Competitive Compensation Offered!!
Earned Commissions Paid Monthly
Sales Training & Development with Top Sales Training Organization
Sales Navigator Account upgrade
Sales and Marketing Manager is responsible for directing Cafe Sales and Marketing efforts that align with the overall Cafe operating strategy. This individual will also support the Cafes Senior Leadership Team in upholding all brand standards core values while meeting or exceeding Hard Rocks business objectives.
- Demonstrate financial comprehension of the Cafe budget and P&L.
- and development of marketing initiatives.
- Development of sales strategies that generate consistent yearoveryear entre count growth.
- Manage marketing expenses in accordance with the Cafe budget and forecast models.
- Partner across all departments in an effort to support the team in consistent of all systems and processes to deliver all products and services to Hard Rocks brand standards.
- Market a multi product business line (restaurant retail live music and special events) to disparate guest profile (corporate tourist and local).
- Foster an environment of customer service in which all team members put the guest first in every situation.
- Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems.
- Remain an objective observer of the standards of service to ensure guest expectations of the brand and cafe are met.
- Ability to ideate and execute meetings & events that exceed the expectations of all clients.
- Assist senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact.
- Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance.
- Support team development and advancement along welldefined career paths.
- Serve as a Learning Coach developing implementing and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention.
- Possess a selfmotivated approach to his/her own personal and professional growth.
This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned.
Qualifications
EXPERIENCE EDUCATION AND CERTIFICATIONS
- 5 years in a sales and marketing role preferably in a hospitality setting.
- Experience with CRM platforms.
- Expertise in social media platforms.
- Background in music industry a plus.
SKILLS
- Ability to learn and bring out of the box ideas to their team.
- Genuine enthusiasm and aptitude for sales.
- Excellent verbal and written communication skills.
- High level of business acumen and common sense.
- Demonstrates strong problem solving skills through ability to diagnose and implement solutions.
- Must possess strong communication and listening skills excellent speaking reading and writing.
- Comprehend and use technical or professional language either written or spoken to communicate complex ideas.
- Ability to effectively pitch and present information in oneonone and group situations to media customers clients partners and other employees of the organization.
- Multiple language abilities a plus fluency in English required.
PHYSICAL DEMANDS
- Ability to move throughout the corporate office and cafes during visits (standing walking kneeling bending) for extended periods of time.
- Ability to sit for extended periods of time.
- Ability to make repeating movements of the arms hands and wrists.
- Ability to express or exchange ideas verbally and perceive sound by ear.
- Manual dexterity handeye coordination and ability to work with hand above shoulders.
- Ability to occasionally regularly frequently move objects (lift push pull balance carry) up to 10 pounds.
- Ability to turn or twist body parts in a circular motion.
- Ability to tolerate exposure to heat cold chemicals and loud/noisy environment.
- Ability to travel via auto or airplane for long periods of time.
Additional Details
Closing:
Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA) it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment including the application process. If reasonable accommodation is needed please contact a member of our Human Resources team.
Disclaimer
While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
Required Experience:
Manager
Employment Type
Full-Time
