Security Guard operations manager- Arizona
Security Guard operations manager- Arizona
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1 Vacancy
Job Description
Are you an experienced security professional looking for a new challenge in the dynamic landscape of Arizona Look no further! Advanced Professional Security is expanding into the Valley and seeking a passionate highenergy Security Manager to lead our team to success.
As a newcomer to the Valley we bring with us a wealth of experience and a commitment to excellence in security services. We are determined to gain a significant market share in this expanded territory and we need a dedicated manager with vast experience and a drive for success to help us achieve our goals.
Position: Security Manager
Location: Arizona (Valley)
About Us:At Advanced Professional Security we pride ourselves on providing topnotch security solutions tailored to our clients needs. With our expansion into Arizona we are poised to become a prominent player in the security industry and we are seeking a skilled manager to lead the charge.
Role Responsibilities:
- Oversee all aspects of security operations in the Arizona territory including standing guard vehicle patrols scheduling training and customer service.
- Develop and implement strategic plans to gain market share and drive business growth.
- Lead mentor and motivate a team of security professionals to deliver exceptional service and meet performance targets.
- Foster strong relationships with clients to understand their needs and exceed their expectations.
- Ensure compliance with all regulatory requirements and company policies.
Requirements:
- Proven experience in all aspects of security operations including standing guard vehicle patrols scheduling training and customer service.
- Strong leadership skills with the ability to inspire and empower team members.
- Excellent communication and interpersonal skills.
- High energy and a passion for driving business growth.
- Ability to thrive in a fastpaced challenging environment.
What We Offer:
- Competitive salary commensurate with experience.
- Opportunity to be part of a growing company and make a significant impact.
- Supportive work environment that encourages innovation and professional development.
- Chance to work with a dynamic team committed to excellence.
If you are ready to take on the challenge of helping a business grow and thrive in Arizona we want to hear from you! Join us in our mission to become the leading security provider in the Valley.
To apply please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this position. We look forward to welcoming you to the Advanced Professional Security team!
Advanced Professional Security is seeking a highly motivated and experienced Security Guard Operations Manager to oversee our security staff and ensure the smooth operation of our security services. The ideal candidate will be techsavvy with excellent organizational and communication skills capable of managing staff scheduling and client relations efficiently.
Key Responsibilities
1. Staff Management
Supervise and manage security guard staff ensuring compliance with company policies and procedures.
Facilitate hiring processes for new guards ensuring open availability for all shifts.
Maintain staffing levels to ensure coverage of all posts using flex guard staff as needed.
Manage and approve time cards for security staff.
2. Scheduling Oversight
Oversee and manage scheduling using TrackTik software.
Ensure all shifts are adequately covered and manage any scheduling conflicts or changes.
Coordinate with flex guards to fill gaps in the schedule.
3. Training Initiatives
Facilitate ongoing training and development programs for security staff.
Ensure all staff are uptodate with required certifications and training.
4. Client Communication
Act as the primary point of contact for clients regarding staff performance and service quality.
Address and resolve client concerns promptly and professionally.
Regularly communicate with clients to ensure their security needs are met.
5. Technology Utilization
Use a variety of technologies and software including TrackTik to manage operations efficiently.
Ensure staff are trained in the use of relevant technologies and systems.
Qualifications
Proven experience in a security management or similar role.
Strong knowledge of security procedures and protocols.
Proficiency in using TrackTik and other scheduling or security management software.
Excellent organizational and timemanagement skills.
Strong leadership and communication abilities.
Ability to handle highstress situations and make sound decisions quickly.
Techsavvy with the ability to learn and adapt to new technologies.
Education and Experience
High school diploma or equivalent required; college degree preferred.
Minimum of 35 years of experience in security management.
Experience in staff supervision scheduling and client relations.
Working Conditions**
Must be able to work flexible hours including evenings weekends and holidays as needed.
May require occasional travel to various sites and client locations.
Benefits
Competitive salary based on experience.
Comprehensive benefits package including health dental and vision insurance.
Paid time off and holidays.
Opportunities for professional development and career advancement.
Advanced Professional Security is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**
Required Experience:
Senior IC
Employment Type
Full-Time
