Client Relations and Onboarding Specialist

ESSENTIAL FUNCTIONS:
Excellent interpersonal skills and with a focus on building longterm relationship with multiple highprofile clients.
Be first point of contact for multiple highprofile clients.
Assist and fill requests from clients whenever able. Route requests to the proper person within ESS when not able to fulfill requests personally.
Learn and master Drive O&M workorder management software. Skill set involves accessing information from work orders uploading and downloading reports and generating reports. Drive O&M is built on a Salesforce platform.
Become proficient and able glean basic information from AlsoEnergy solar monitoring software.
Research and create proposals for clients.
Collect and aggregate essential information and documents from multiple sources while onboarding new solar sites.
Follow precise methods and SOPs to ensure uniformity and consistency across multiple platforms while onboarding new solar sites.
Maintain ESS folder structure and workflow functions.
Ensure integrity of system data across FSM and file system.
Use FSM to run reports as requested by management.
Additional Responsibilities as requested.

QUALIFICATIONS:
Bachelors degree in related field highly preferred.
2 year minimum experience in a publicly facing professional position that includes direct interaction with clients. Solar experience preferred.
Proficiency or knowledge of Salesforce is strongly preferred.
Assertive enough to give direction and humble enough to take direction.
Excellent written/verbal communication skills and ability to professionally interface with host customers clients and landowners.
Attention to detail and the ability to manage multiple projects schedules and deadlines simultaneously.
Proficiency in Microsoft Excel Word Adobe and Outlook and proven ability to learn new software programs.
The ability to stay calm and pragmatic while interacting with clients even when they may be acting differently.

Employer will not sponsor Visas for this position.

About Us:

At New Energy Equity a proud subsidiary of ALLETE were leading the charge in transforming the energy landscape with innovative solar solutions . As a top player in the renewable energy sector weve successfully developed over 600MW of solar projects and closed more than $1.2 billion in clean energy investments . Our projects deliver sustainable electricity to a wide range of clients including commercial industrial municipal and utility customers . But theres more to us than just impressive numbers. We pride ourselves on a dynamic and engaging work environment where teamwork continuous learning and environmental stewardship are at the core of what we do . Our inclusive and collaborative culture encourages creativity and innovation making our office a place where every idea is valued and growth is a priority . At New Energy Equity youll join a passionate team that not only drives the clean energy future but also enjoys celebrating our successes together . With over 250 projects across the U.S. our supportive atmosphere ensures a balanced worklife dynamic and a fun fulfilling career path . Join us and be part of a forwardthinking company where your contributions are celebrated and your professional development is supported as we work towards a brighter sustainable future .

The expected annual compensation range for this position is $55000 to $65000 encompassing base pay and potential incentive target opportunity. This range is a good faith estimate based on the positions requirements. Specific compensation offered to the selected candidate may vary depending on factors such as relevant knowledge skills training experience and market conditions. Additionally this position may qualify for a comprehensive benefits package including Retirement Benefits Medical Dental & Vision Health Savings Account Flexible Spending Account Life Insurance and Disability Tuition Reimbursement Voluntary Benefits Paid Absences and more.

The statements above outline the essential functions nature and level of work expected as of the documents preparation date. They are not exhaustive lists of all duties and responsibilities. New Energy Equity reserves the right to modify this job description at any time without notice.

New Energy Equity is an equal opportunity employer. All applicants will be considered for employment without discrimination based on race color religion sex national origin sexual orientation gender identity disability protected veteran status or any other basis prohibited by federal state or local law.

If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment contact our HR department at

Required Experience:

Manager