Computer Systems Analyst II
Computer Systems Analyst II
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position Responsibilities:
- Support onpremises NMCI hardware inventory such as monitors keyboards peripherals and computers for distribution to ACTRs and customers for NUWCDIVNPT.
- Execute MoveAddChange (MAC) requests buildouts and other related NMCI business processes.
- Communicate updates and changes to the NMCI catalog of services to ACTRs and customers.
- Support NMCI contract line items including software services and work requests.
- Assist and perform NMCI hardware refreshes.
- Support cellular/wireless requests including activations ordering cancellations disposal suspending services ordering accessories installing PureBred certificates enrolling devices in Mobile Device Managers (MDM) changing plans and features from request system and subsequently fulfilling request through mandatory cellular contract transaction systems
Required Skills and Qualifications:
- One 1 year or more of demonstrated experience in NMCI Support service desk or IT Help Desk.
- Demonstrated experience with Navy Marine Corps Intranet (NMCI) Enterprise Tool (NET) hardware and software asset ordering and tracking.
- Ability to obtain and maintain a Department of Defense (DoD) secret security clearance.
- CompTIA Security Certification or equivalent IAT Level II certification preferred.
- Accuracy and strong attention to detail; effective at organizing prioritizing and multitasking.
- Excellent oral and written communication skills
Required Experience:
IC
Employment Type
Full-Time
