Configuration and Change Manager

Qualis Corporation is seeking a Change and Configuration Manager (CCM) to be responsible for supporting the plan and of audits of configuration data and validating the enterprise configuration management items and database and system accuracy. The CCM is responsible for assessing and analyzing requests for verification and audits. The CCM consults regularly with key Government and project stakeholders to ensure process procedure and version continuity across multiple locations. The CCM supports configuration verifications audits and reporting. This position supports the delivery of IT service management (ITSM) activities across multiple site locations in support of a large DoD program. The CCM performs supports the following:

• Processes change requests impact evaluations and CCB for the ITSM System
• Focuses on the attributes and relationships of the CIs maintained in the CMDB and is responsible for Configuration Identification.
• Administers and supports construction of the CMS including CI types naming conventions attributes and relationships.
• Supports procurement of IT assets when requested.
• Supports the tagging and tracking of all IT assets and supports the location and identification of their owners.
• Receives IT assets when requested and ensures delivery to correct locations.
• Ensures developers and configuration system users comply with identification standards for object types environments processes life cycles documentation versions formats baselines releases and templates.
• Identifies assets within the CMS.
• Controls the receipt identification storage and withdrawal of all supported CIs via authorized/approved CRs.
• Provides information on the status of ALL CIs.
• Numbers records stores and distributes CfM DML issues.
• Performs configuration audits to ensure physical inventory is consistent with the CMDB/CMS initiating corrective action through Change Control.
• Uses the CMDB/CMS to help identify other CIs affected by a fault which is affecting a CI.
• Assists Enterprise Engineer in report definitions as required.
• Supports CI Owners in CI process and in support of Configuration Control activities.
• Maintains configuration identification architecture including categorization attributes relationships and naming conventions.
• Develops and maintains specialist knowledge of objectoriented analysis design and modeling techniques and principles and a detailed knowledge of IT service system infrastructure and CMS/CMDB architectures.
• Uses logical models of configuration classes attributes and relationships to contribute to the development of the information model for the CMS.
• Consults on technical aspects of CfM (including requests for changes deviations from specifications etc..

• Bachelors degree in Information Technology Computer Science or related field
• Manager Level 4 to 7 years experience in configuration management required
• Analyst Level 04 years of experience in IT process/configuration management required
• Must hold an active DoD Secret security clearance
• 2 years of JIRA experience preferred

Qualis Corporation is committed to hiring and retaining a diverse and talented workforce who can contribute to the mission and vision of the Company. Our employees are our greatest asset and we promote a positive work environment teamwork professional growth innovation community involvement flexible scheduling and a familyfriendly work environment.

Equal Opportunity Employer/M/F/Vet/Disabled and a Participant in EVerify

Required Experience:

Manager