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Project background information:
Power Platform M&S project aims to provide comprehensive maintenance and support services for
applications built on the Microsoft Power Platform. The Power Platform includes Power
Apps Power Automate Power BI and Power Virtual Agents which are used to create
custom business solutions automate workflows analyze data and build chatbots.
Ensure Application Stability: Regular monitoring and maintenance to ensure the
applications run smoothly and efficiently.
User Support: Provide timely and effective support to users addressing any
issues or queries they may have.
Performance Optimization: Continuously optimize the performance of the
applications to enhance user experience.
Security and Compliance: Ensure that all applications comply with security
standards and regulations.
Updates and Enhancements: Implement updates and enhancements to keep
the applications uptodate with the latest features and improvements
Planned release cycles through out the year that requires comprehensive build and test activities in the nonproduction environment to ensure seamless deployments to the production environment. The maintenance release deployments ensure modern effective and secure systems are in place to support the daytoday tracking of line of business applications.
Production and nonproduction environment support including application availability and monitoring checks as per service level agreement troubleshooting high priority production issues keeping the lightson addressing service requests incidents change requests application deployments configuration and support.
Deliverables:
Skill set requirements:
Extensive development experience of Microsoft Power Platform including Power Apps Power Pages Power Automate Power BI and Power Virtual Agents Dynamics CRM Office 365 .NET C# technologies
Public sector experience would be an asset
SkillsExperience and Skill Set Requirements
Evaluation criteria:
Criterion
Criterion Details
Criterion Maximum Rating
Application Development
Knowledge of the Systems Development Life Cycle (SDLC) application deployment testing and release management processes to contribute to the development delivery and ongoing support of applications
Experience of TSQL and MS SQL Server database
40
Maintenance & Support
Knowledge of ITIL and experience of application support with incident tickets service requests deployment change and release management
M&S transition readiness
30
Soft Skills
Excellent analytical problemsolving and decisionmaking skills.
A team player with a track record for meeting deadlines
25
Public Sector Experience
Experience working in the public sector
Knowledge of government I&IT directives and standards
5
Total
100
Must haves:
Knowledge of the Systems Development Life Cycle (SDLC) application deployment testing and release management processes to contribute to the development delivery and ongoing support of applications
Full Time