Content and Knowledge Manager
Content and Knowledge Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Working closely with business developmentfocused colleagues and technical professionals the Knowledge Manager (KM) will author store and manage the companys intellectual property proposal/presentation content and marketing assets.
A new role in our Asia business the KM will initially be focused on maturing existing content and establishing KM approaches which support high quality accurate and accessible content. Long term they will play a key role in improving the quality of bidding and proposals; reducing time and effort required to grow our business. This role will work across the Asia region as part of the Business Development function with access to Global Knowledge Management function colleagues.
To be successful the candidate must be able to be handson; directly editing and maintaining content as well as leading a content strategy. They will be highly proficient creating editing writing and managing content so that it is centrally accessible and consistently up to date. They will be proficient in English an excellent writer and fluent in our business terminology and writing guidelines (or will be able to be). They will be adept at creating written materials on a variety of topics and be able to operate at pace while maintaining quality and attention to detail.
Specific responsibilities associated with the Knowledge Manager role include:
- Overseeing Asiarelated content that supports successful proposals bids and marketing: creating editing posting and managing content within SharePoint CMS and other platforms. This will include regular clean up of outdated content to keep material fresh informative and appealing.
- Owning the maintenance and drafting of general materials that support the business development and marketing of our business including but not limited to capability statements case studies and nontechnical bid content.
- Coordinating with bidding professionals to identify common content/questions themes and identifying gaps in the bid to win library.
- Reviewing submitted bids and extracting content into best practice libraries for future use by diverse stakeholders.
- Capturing win and loss feedback to inform future bidding and content creation.
- Working with business management and administration professionals to support understanding of CMS and information capture especially for new starters.
- Identifying new content opportunities exploring ways to repurpose existing content throughout the organisation.
- Taking responsibility for maintaining accurate Asia Business Development and corporate intranet pages
- Being well versed in our brand identity guidelines and corporate templates providing training and guidance for other professionals. Experience with Templafy is advantageous.
- Promote knowledge sharing through the organizations operational business processes and CMS systems to facilitate seamless exchange of information.
- Promote collaborative content tools such as SharePoint sites to facilitate sharing of ideas and work among internal teams and partners.
- Support and contribute to internal and external communications and marketing plan/s for the Asiawide business.
- Assist global business generation and marketing teams with central systems as needed. Work alongside the global Knowledge Management team to align regional requirements with global activities and guidelines.
Qualifications :
- Relevant degree in Communications Media Marketing Journalism English or business field.
- At least 6 years experience working in a corporate setting
- Knowledge of the construction consultancy/advisory business that adds value or strategically enhances deliverables and initiatives.
- Superior written communications and proofreading skills; very detail oriented.
- An ability to identify critical messages and unique selling points and clearly and effectively communicate them and to modify standard text to meet the specific requirements of each new assignment.
- Think and communicate clearly formulate a clear point of view on complicated issues and create a concise and wellwritten narrative to express it.
- Excellent project management organizational and problemsolving skills with a proven ability to implement/enforce procedures and to influence at all levels.
- Should be a selfstarter and possess a strong ability to handle multiple projects simultaneously to tight deadlines with an ability to work in a highly collaborative team environment.
- Creative thinker with an ability to communicate complex ideas in a simple way both written and verbally.
- Utmost in integrity with a solid work ethic.
- Strong PC skills required. Expert in the use of Microsoft Office packages especially MSWord and Power Point. Templafy experience and/or video experience is advantageous
Additional Information :
Our inspired people share our vision and mission. We provide a great place to work where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy productive and flexible working environment that respects worklife balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Please find out more about us at www.turnerandtownsend/
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Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal email accounts are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal email accounts are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
