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1 Vacancy
In Scope:
Enter SAP Orders according to ContiTech (CT) Work Instructions MTS Orders in SAP Module SD (P61 > Pilot AAM PTS Business
Order Intake via EDI Tangro manual orders
Confirm orders with leadtimes based on CT Guideline to customers via SAP workflow (automatic) or shared EMail Address within 2 working days
Orders will be sent from CT to External Service Provider via EMail
Training / Onboarding initially done by CT; afterwards Train a Trainer concept by Service Provider
In case of questions the Service Provider needs to contact CT Contact immediately
Fixed price / order or flat rate
Payment once a month
In case of mistakes the Service provider needs to be liable for consequental damage
NDA crucial for external provider
Qualifications :
Bachelors degree or equivalent
25 years of experience in Customer Service Order Management or Suppy Chain roles
Order Management or Supply Chain Management experience required
Small group project or process improvement initiative
At least 2 years experience in a BPO or shared services environment working with Asia Australia Europe South Africa Latin America or North America market.
Additional Information :
Work effectively in teams including multidisciplinary teams
Demonstrates eventempered tactful considerate and pleasant behavior Presents and maintains a professional demeanor
Selfstarter able to determine work steps based on management direction Takes initiative and asks clarifying questions as necessary
Demonstrated ability to manage multiple priorities and follow through on projects to completion Maintains composure in a fastpaced rapidly changing environment
Consistently exhibits sound professional judgment Ability to identify and analyze issues prioritize and quickly recommend and implement appropriate solutions
Demonstrated ability to achieve successful outcomes in handling difficult situations customers and suppliers Thinking critically and structuring analyses to solve poorly defined problems
Basic project management skills including understanding how to plan for own work in reasonable time frame and break tasks into achievable subtasks Strong analytical abilities including ability to leverage Excel Access and other quantitative analysis tools
Strong business modeling experience Ability to effectively interact with many levels of management in both oneonone and multidisciplinary group settings Good written and oral communication skills
Ready to drive with Continental Take the first step and fill in the online application.
Remote Work :
Yes
Employment Type :
Fulltime
Remote