Transportation Agent - 2nd Shift
Transportation Agent - 2nd Shift
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Ensure the proper and timely movement of freight and information while providing
exceptional customer service.
Duties and Responsibilities:
- Ensure smooth and timely freight process flow.
- Ensure accurate and timely data entry into our operating system.
- Track and trace files as required
- Use Work Flow on daily basis
- Ensure timely delivery of freight to customers
- Ensure documents are timely sent to customers
- Ensure accurate and timely client and vendors billing.
- Interact with our customers in arranging their shipments meeting
customer service standards. - Contribute to maintain strong relationships with vendors (airlines trucking
companies and others) - Meet compliance at all times to regulations. This includes internal
policies and procedures such as Operational Process Standards (OPS) and external government regulations or customers policies / requirements. - Understand department process flow constantly looking for areas of improved efficiency.
- Meet KPI standards as per the companys procedures
- Ability to work flexible schedule at times as business needs dictate
- Other tasks/duties as deemed appropriate by your management team
Qualifications :
- Good Microsoft Office skills (Excel Word etc.
- Excellent oral and written communication skills
- Excellent organizational skills time management skills in addition to a professional manner
- A proven history of providing exceptional customer service at all levels
- Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results
Additional Information :
Expeditors offers excellent benefits:
- Paid Vacation Holiday Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
