Brand Management Guest Experience Manager - Premium Brands

You play a key role in supporting the transformation and evolution of two of our premium brands connecting to workstreams that shape and support each brands core idea  including building tools that support communication integration and alignment across a multitude of global and regional stakeholders. You value collaboration and critical thinking you are insatiably curious and love connecting with bright international minds to be part of building global brands from strategy product evolution through to internal and external communications.

Brand Experience Design:

• Collaborate with subject matter experts (internal teams external partners) to
• Assist in the ideation development and enhancement of brand strategy products subbrands and signature brand moments.
• Help implement strategic partnerships to enrich guest engagement and deliver unique memorable experiences.
• Contribute to talent experience tools touchpoint optimization and sustainability integration. Contribute to the design and optimization of talent experience tools ensuring brand culture is embedded across employee touchpoints.
• Integrate sustainability and ESG  initiatives into brand strategies to enhance longterm impact.
• Support the development and of the brand customer journey ensuring seamless deployment across all touchpoints.

Brand Compliance and Product Strategy:

• Help implement design guidelines and create briefs and specifications to enhance product
• Support the development of brand cost and investment models
• Support portfolio management initiatives including PURE (Property Upgrades Renovations and Enhancements) to optimize brand equity and asset value.

Brand Health Monitoring:

• Track brand performance and assist with monitoring guest satisfaction.

BrandLed Culture & Marketing Excellence

• Contribute to building a brandcentric culture fostering alignment and governance across key stakeholders regional and hotel teams
• Assist in developing internal training communication and engagement initiatives to reinforce brand identity and values.
• Act as a liaison between internal teams and external agencies to align with brand positioning and strategic objectives.
• Oversee daytoday operational tasks including document management filing management of internal tools/platforms and administrative support.
• Maintain brand assets databases and guidelines ensuring stakeholders have access to the latest tools and resources.
• Support management of milestones and internal communications throughout the year such as: budget planning stakeholder meetings newsletters etc.

Qualifications :

• Masters degree in management/marketing
• 5 years in Marketing preferably Brand Management experience
• Strong affinity with hospitality
• Strategic oriented and analytical mind
• Excellent communications skills (writing and speaking)  in French & English
• Ability to work transversally
• Ability to influence
• Project Management

Additional Information :

Why Join Accor

Accor dares to impact: 

the world  

• We are committed to the world around us with a strong employer culture focused on the development of our 300000 talents. 
• We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects.

your career:  

• We enable all our employees to manage their worklife balance and offer them the means to shape their work environment according to their preferences. 
• Training and career paths are defined both individually and collectively allowing us to grow together on a daily basis. 
• We value the richness of diverse nationalities represented from various backgrounds encompassing all the stories that make us who we are. We encourage diversity in personalities and professional paths. We know how to adapt to the specific needs of our employees especially those with disabilities. 

and also : 

• ALL Heartist Program: Unforgettable stays and experiences at all Accor locations and partner venues worldwide. 
• Heartist for Good Program: Commit to supporting an association of your choice from those available on our volunteering platform 1 day offered per year by the Group during your working hours). 
• An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities. 
• Sustainable Mobility Package up to 700 for the use of green transportation or 50 coverage of Pass Navigo (public transportation pass). 
• 10 meal vouchers. 
• A mandatory health insurance plan funded at 50 by Accor without additional costs in case of enrollment of your dependents. 
• Attractive working conditions with collaborative workspaces restaurants and recreational and sports areas.

Remote Work :

Yes

Employment Type :

Fulltime