Reception Team Member
Reception Team Member
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Job Description
Reception Team Member Full time
First impressions are everything! As a Reception Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
In 34 bullet points showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities.
What you will be doing:
Greet checkin respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Proudly promote the hotel facilities looking for opportunities to enhance a guests stay through upselling
Qualifications :
Your experience and skills include:
- Service focused personality is essential.
- Previous experience in a similar role is an asset.
- Prior experience working with OPERA CLOUD system.
- Strong interpersonal and problem solving abilities.
Additional Information :
experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
