SEASONAL POSITION TEMPORARY
As a Bartender with Fairmont Hotels you will be an ambassador for the exceptional service of Acqua our pool area. Your warm attentive guest service and passion for mixology is worth raising a glass to!
This position will have direct contact will all guests. The bartender will make drinks take and deliver food and drink orders in a prompt and courteous manner while maintaining a high level of quality and consistency. The bartender must enjoy working outside in a fastpaced atmosphere. This person must be highly motivated energetic and possess excellent and polished communication skills.
ESSENTIAL DUTIES and RESPONSIBILITES Include but are not limited to the following:
- Uphold the Fairmont values and mission statement while performing all tasks
- Adhere to all company policies and procedures
- Consistently offer professional friendly and engaging service
- Provide the highest quality service to all guests at all times by instilling the company philosophy.
- Responsible for being the point person to meet and greet all guests and visitors entering the pool area
- Responsible for escorting guests to their preferred area of pool when required
- Prepare and set up the bar as per requirements
- Assist guests regarding menu items in an informative and helpful way
- Follow outlet policies procedures opening/closing checklists and service standards
- Assist with ordering restocking and complete the inventory list.
- Assist with bar inventory at monthend
- Have full knowledge of beverage lists and promotions
- Have full knowledge of all menu items garnishes contents and preparation methods
- Take orders answer questions and make recommendations for menu listed products.
- Mix drinks and control the beverage stock as per guidelines
- Serve alcoholic/nonalcoholic beverages in accordance with federal state local and company regulations.
- Monitor and maintain cleanliness sanitation and organization of bar top tables and pool area
- Responsible for correctly handling cash credit and comp procedures and properly completing paperwork
- Assist in keeping pool deck clean towel pickup placing towels on chairs and some bussing required
- Facilitate bookings of certain sections when required
- Participate actively in the resolution of guest concerns.
- Assist guests with ADA equipment (pool lift chair and wheelchair lift)
- Use appropriate upselling techniques.
- Understand the processes of delivery and removal of all product and equipment.
- Handle all guest checks according to Hotel policy.
- Maintain pars and equipment as needed to successfully accomplish all service tasks.
- Complete side work as assigned by Manager.
- Engage and genuinely interact with guests while anticipating their needs
- Follow all hotel standards LQA standards and Forbes 5 Stars standards while conducting selfaudits to ensure 100 compliance on all interactions with guests.
- Work well with others as a team
- Assist in filling in at other F&B areas and/or outlets as needed
- Display a congenial appearance and is well groomed at all times.
- Maintain regular and predictable attendance
- Perform other duties as assigned or needed
Qualifications :
- Prior bartending experience with a minimum of 1 year in a similar environment.
- Previous point of sale system experience
- Requires excellent and polished communication skills
- Must be able to speak read write and understand the English language.
- Must possess basic math skills and the ability to use a calculator.
- Ability to solve problems and make rational decisions.
- Must have superior guest service abilities as well as a complete understanding of California serving guidelines.
- Possess a proven track record for guest satisfaction
- Possess a strong sense of urgency
- Display a pleasant and cheerful disposition
- Maintain a high level of integrity
- Display a confident and professional appearance at all times and always meet company grooming standards
- Adapt in difficult situations with problemsolving abilities and make decisions when necessary
- Show eagerness and capacity to learn
- Highly responsible & reliable
- Ability to work well under pressure in a fastpaced environment
- Ability to work with minimal supervision
- Ability to work cohesively with fellow colleagues as part of a team
- Able to work outdoors
- Able to work flexible hours including weekdays weekends and holidays
Additional Information :
What is in it for you:
- Wage: USD $23.00/hour
- Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21 and WATCH
Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.
We provide an environment of trust respect and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accors Employee Value Proposition we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We commit to a future where diverse identities are celebrated and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Remote Work :
No
Employment Type :
Fulltime