Concierge - Assisted Living Saturday Sunday and Monday 8 AM - 7 PM

Are you ready to make a real impact in an assisted living community As our Concierge youll be the heart of the community bringing energy warmth and efficiency to everything you do. From guiding residents to managing calls to handling various tasks with ease youll play a key role in ensuring everyone feels cared for and valued.

Key Responsibilities

• Multitask like a pro: Answer incoming calls schedule appointments and direct visitors with a friendly and welcoming attitude.
• Resident Guide: Help residents and visitors navigate the building always offering a warm smile and friendly direction.
• Mail Master: Sort and distribute mail swiftly and accurately.
• Admin Support: Manage typing tasks and assist in planning community events making sure everything runs smoothly.
• Knowledge Keeper: Distribute marketing materials and provide information about our community to potential residents and their families.
• Emergency Response: Be ready to assist with the Emergency Call System ensuring residents needs are met promptly.
• Safety First: Conduct regular Stat Checks to maintain a safe environment.
• Building Maintenance: Assist with work orders and ensure all areas of the community are in tiptop shape.
• Spreading Kindness: Ensure residents guests and staff feel valued creating a positive atmosphere.
• Flexibility: Step up when needed providing support in the absence of the Resident Services Director and handling emergencies with professionalism and calm.

Qualifications :

Basic Qualifications & Experience

• High School Diploma or equivalent experience.
• Working knowledge of multiextension multiline telephone system is required.
• Prior concierge or hospitality experience strongly preferred.
• Energetic enthusiastic exceptional communication skills.
• Good organizational skills followup and follow through; must be able to multitask.
• Minimum oneyear experience in a business office environment. Strong clerical skills to include knowledge of computer software (Word Excel Outlook).
• Must be able to read write and speak the English language.
• Must possess strong communication and excellent customer service skills.
• Must be able to read write and speak the English language

Working Conditions / Physical Requirements

• Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.
• Sits stands bends and moves intermittently during working hours.
• Is subject to frequent interruptions.
• Interacts with residents family members visitors frequently.

Additional Information :

If you are considering a position at Christian Living Communities Cappella Living Solutions we have a wide range of benefits to consider!  These may vary based on the status of the role (PT FT or PRN).  

• Health Coverage
• Health Savings Accounts 
• Retirement (with match)
• Dental Vision Disability & Life Insurance
• Paid Time Off plan

We envision a warm and welcoming environment for all residents team members family members and members of our communities a place of belonging.  Please let us know if you require accommodation during the interview process.

We ask all applicants to carefully review the hiring salary range for each posted job opportunity as we will not hire outside the predetermined range.

This position will be accepting applications until April 11 2025. Also this role may close early due to the volume of applicants.    

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Fulltime