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We are looking for a highly experienced IT Manager for LATAM with a strong background in the hospitality industry and a comprehensive understanding of multiproperty operations and endtoend technology solutions. The ideal candidate will have indepth knowledge of hotel systems (such as Cloudbeds F&B platforms (like INVU or other POS) biometric access systems accounting tools and tech solutions across all operational areas.
This role will lead the regional technology strategy ensure operational efficiency and provide ongoing support across multiple properties throughout Latin America ensuring scalability compliance and cybersecurity across all operations.
Manage and supervise the IT infrastructure across multiple hotel properties in South and Central America.
Implement maintain and optimize hotel management systems (PMS such as Cloudbeds channel managers booking engines etc..
Oversee F&B POS systems such as INVU ensuring full integration with PMS and accounting systems.
Deploy and manage biometric access and security systems for guests and staff.
Ensure proper setup and functionality of accounting financial and administrative software.
Act as the main point of contact for IT support troubleshooting and vendor coordination.
Design and execute contingency plans cybersecurity policies and business continuity protocols.
Develop and enforce IT policies and procedures aligned with company goals.
Train and support local teams to ensure proper use and adoption of technology.
Conduct tech audits and recommend continuous improvements to enhance automation efficiency and guest experience.
Collaborate with Operations Finance HR Sales and F&B departments to align systems with business needs.
Qualifications & Requirements:
Minimum 5 years of experience in IT leadership roles within hospitality or F&B.
Proven track record managing multiproperty technology operations.
Advanced knowledge of hotel systems (PMS like Cloudbeds F&B POS INVU Micros Toast etc. accounting and biometric security solutions.
Strong technical background in networks cybersecurity hardware cloud systems and access control.
Project management leadership and strategic thinking skills.
Fluent in English and Spanish (Portuguese is a plus).
Willingness to travel periodically to properties across the region.
Proactive analytical solutionoriented mindset.
A key role in a growing regional hospitality project with real impact.
A dynamic multicultural and forwardthinking work environment.
Freedom to propose and innovate with cuttingedge technology.
Career growth opportunities in an expanding company.
Competitive salary package based on experience and market standards.
Full Time