Qantas Club Lounge Agent - Perth
Qantas Club Lounge Agent - Perth
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
- Challenge yourself to champion the customer experience in our Perth Lounge precinct
- Parttime secondment position 24 month duration)
- Immediate access to generous Staff Travel benefits for you your family and friends
At Qantas our customers are our top priority. We continuously strive to enhance their experience fostering connections and building trust. Our goal is to make everyone feel at home no matter where they are.
As a Qantas Club Lounge Agent you will deliver outstanding customer service focused on creating a seamless personalized and memorable experience. Our lounges offer comfort and luxury and your role will be crucial in maintaining an atmosphere of relaxation and sophistication. You will warmly welcome guests anticipate their needs and ensure the highest standards of service.
Were seeking passionate and engaging individuals with strong attention to detail who thrive in a fastpaced environment. Youll look to challenge yourself and provide the highest level of service to our customers.
Youll have:
- Strong experience in a fastpaced customer service role
- Ability to think on your feet and perform well under pressure
- Genuine commitment to superior customer experiences
- Effective communication skills with an inclusive mindset
- Strong motivation and positive attitude
- Teamorientation with a commitment to collaboration
- Strong organizational and time management skills
- Ability to handle challenges in a timesensitive environment
- Exceptional presentation standards
- Punctuality and reliability
- Availability to work a 7day rotational roster including public holidays and weekends
- Experience in the airline/lounges environment is desirable
Why Qantas
Youll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team which means youll be able to grow both personally and professionally at Qantas. Your development is a priority for us so that you can maintain the high standards our customers have come to expect and can continue to develop over time. Youll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role weve got a great track record of supporting our people to take their career in so many different directions the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe both for you and your family and friends as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1 and additional purchased leave options for eligible employees.
- Well give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping food and wine insurance health and wellbeing leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles eligible portable electronic devices and professional memberships.
- Well support your wellbeing: Whether its learning to better support your own and others mental health our interactive wellbeing app or your very own tailored nutrition plan.
The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We embrace diversity and encourage applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process in order to demonstrate their ability to meet the inherent requirements of our roles.
Applications will only be considered for candidates who have the right to work in Australian without restriction or sponsorship.
Be a part of something special and play your part in the Qantas story get in touch today!
Applications close: 11:59pm (AEDT) on Thursday 20th March 2025.
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
