Domestic Order Processing:
- Liaise with internal departments / warehouse/ logistics providers & fulfillment companies / customers on any logistics related issues.
- Read research and notate individual customer routing guides and labeling guides.
- Communicate additional and special customer requirements to sales team prior to submission of quotes to ensure proper allocation of charges.
- Process all domestic orders and coordinate with US warehouses on of detailed requirements for each order.
- Coordinate with warehouse for custom and special order requests.
- Handle management of additional temp warehouse staff for custom programs.
- Coordinate with local Office Manager and Account Service for 3rd party label printing requirements.
- Process all documentations needed for the order and the shipment.
- Research cost book confirming local transportation as needed.
- Book or coordinate delivery via customer portals.
- Collect final shipping documents images and other requirements for BC updates
- Create Sales Invoice in BC and secure shipping numbers for final posting.
Warehouse
- Responsible for submitting all orders to the warehouse including domestic samples and internal office product request.
- Maintain BC Inventory management.
- Review monthly warehouse charges for HK Accounting payment processing.
- Coordinate with local Office Manager for purchasing of warehousing and packing supplies.
- Manage warehouse inventory including liasing directly with the warehouse for incoming containers managing BC inventory updates and distribution of updated inventory reports to team members.
- Manage supplies inventory.
- Assist in creating logistics warehouse and fulfillment processes.
Fulfilment
- Assist in shipping lowvolume EComm orders direct to consumers including downloading of orders picking packing creation of shipping documents and managing courier pick ups.
- Assist in preparing sample packs to customers and marketing contacts including picking packing creation of shipping documents and managing courier pick ups.
- Coordination with warehouse for largevolume EComm and customer sample requests.
Qualifications :
- Bachelors degree in supply chain logistics or related field; or 23 years of relevant working experience.
- Experience in processing major US retailer accounts such as Walmart Target Walgreens Amazon Hot Topic Gamestop is a plus.
- Experience in International outgoing shipment is a plus.
- Mature detail oriented and willing to learn.
- Hardworking and able to work under pressure.
- Good verbal/written communication skills.
- Proficient in Microsoft office.
- May be required to travel to warehouse location as needed.
- May be required to work with overseas team members for additional coordination.
- May be required to work offhours for big orders from time to time.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime