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The Field Service Technician will perform onsite installation of machine control systems on heavy equipment and provide service to the systems after the installation has been performed. The systems are typically installed on all types of heavy equipment used in the excavation industry. This position will include local travel to various sites within our sales region to complete the work.
General responsibilities include but are not limited to:
Completing field install accurately and efficiently
Accurately diagnosing and resolving service issues
Submitting accurate and complete paperwork
Ability to self manage your time
Work a minimum of 40 hours per week
Present an appropriate business appearance at all times and maintain professionalism
Reporting all issues to their direct supervisor
Communicate constructively to management and team members
Provide high quality support to customers in the field and inside the office.
100 Domestic travel within the sales territories of Benchmark Tool and Supply
Qualifications :
High school diploma AAS in Heavy Equipment Technology or Construction Equipment Technology preferred
Basic computer knowledge
General knowledge of windows and windows applications
Experience using various hand tools to complete installs
Experience using electronic/electrical test equipment
Self Starter Self Motivated
Must be capable of learning new hardware and systems on a continuous basis.
Willingness to travel
Preferred Knowledge and Skills:
Associates or bachelors degree preferred.
Intermediate computer knowledge
Welding/Fabrication skills
Additional Information :
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color ethnicity disability religion national origin gender gender identity gender expression marital status sexual orientation age protected veteran status or any other characteristic prohibited by law.
Benchmark Tool & Supply offers competitive compensation packages including 100 paid medical benefits Life and ShortTerm Disability insurances for our employees matching retirement plan paid time off and opportunities for professional development. Come work with us!
Remote Work :
No
Employment Type :
Fulltime
Full-time