Doula Experience Specialist
Doula Experience Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Doula network sustainability is integral to Maes support model. As our network grows nationwide we are looking to also grow the team responsible for the development and sustainability of our community of doula partners.
This unique role will drive external community partnerships while managing internal workflows to ensure sustained and successful implementation of doula work in our current and future markets.
As Maes doula and community based partners primary point of contact the ideal candidate has project management experience and is comfortable managing various stakeholders enjoys presenting to partners and is passionate about our mission. This role also includes submitting applications to various systems that require this candidate to be exceptionally organized detail oriented adhere to deadlines and respect the timely nature of this work.
Additionally the Doula Experience Specialist will support insurance plan partner conversations as they pertain to doula network capacity growth and strategic scaleup. Comfort speaking publicly to Maes brand and pillars will be critical to success.
The Doula Experience Specialist will report to Maes Vice President of Marketing and Doula Enablement.
About the roles responsibilities:
- Manage internal and external communication to ensure the maintenance of a satisfied doula network
- Identify doulas to develop network in new markets
- Develop and deliver presentations to prospective doulas and community based and plan partners
- Maintain a detailed understanding of our Product processes and educational materials
- Ensure proper utility of Maes Product and support doula education training and troubleshooting
- Daily reconciliation of internal management tools tracking user feedback and administrative needs
- Own administrative support of all doula onboarding state and internal (experience with data entry and state Medicaid systems a plus)
- Collaborate with internal stakeholders to manage network success and ensure network capacity
- Represent Mae at community and doulafacing events
- Support the establishment of strategic processes to streamline management of Maes doula community
Qualifications :
- Project management background & efficient management of multiple projects and stakeholders
- Attention to detail and adherence to timelines
- Strong time management skills and ability to work at a fast pace
- Experience managing multiple conversations between various stakeholders
- Exceptionally organized and process oriented
- Thoughtful strategic and efficient
- Eager to learn new systems and lead/teach relevant stakeholders
- Personable and able to collaborate with range of people and personalities
- Comfort presenting to various audiences (CBOs MCOs)
- Strong proactive and responsive verbal and written communicator
- Experience working in fastpaced startup or nonprofit environments
- Collaborative teammate who is also proactive and independently motivated
- Comfortable working remotely
Additional Information :
Benefits include
- Competitive salary and equity
- Healthcare benefits
- 401K
- Flexible work location
We are currently only hiring US based applicants and are unable to sponsor visas.
Additional Information
- Salary range: $75000 $85000 annually depending on experience
Mae Health Participates in EVerify
This employer participates in EVerify and will provide the federal government with your Form I9 information to confirm that you are authorized to work in the U.S. If EVerify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment. Employers can only use EVerify once you have accepted a job offer and completed the Form I9.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
