Hub Adviser
Hub Adviser
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1 Vacancy
Job Description
M t mtou rp About the team
At Student Hubs our work is guided by the following values that reflect our commitment to collaboration leadership learning and community:
- Mana Enhancing: Were a place for uplifting interaction
- Service Excellence: Were professional accurate and responsive
- Manaakitanga: We listen respect understand and care.
- Whanaungatanga: We connect partner and strengthen relationships
- Kaitiakitanga: We guide support and see things through
We deliver a wide range of services to support student on their journey at Waipapa Taumata Rau University of Auckland. Our primary function is to deliver high quality inperson and online services that support students holistically. Our services include:
- guidance and advice on being a student
- navigating the University systems spaces and processes
- exploring study options
- application and enrolment support
- Library & Student IT services
Our Hub Advisers provide advisory services primarily through 1:1 consultations for more complex enquiries guiding students through their journey and connecting them in with appropriate University resources.
He krero mu About you
We are looking for 8 highly motivated individuals to join our team of Hub Advisers who:
- Are strong Team Players who work well in a team environment and are also selfstarters
- Have the ability to problem solve creatively
- Work well in a fastpaced dynamic and professional environment
- Demonstrate empathy and care for others
- Bring a positive attitude and strong work ethic aligning with our values
Te Whiwhinga mahi The opportunity
Grafton Student Hub
Vacancy 1. 8AM 4PM MondayFriday *every 4th Saturday across peak service periods)
Vacancy 2. 10AM 6PM Monday Friday *every 4th Saturday across peak service periods)
City Campus Student Hub
Vacancy 1. 8AM 4PM MondayFriday
Vacancy 2. 8AM 4PM MondayFriday
Vacancy 3. 9AM 5PM MondayFriday
Vacancy 4. 10AM 6PM TuesdayFriday 9AM 5PM Saturday
Vacancy 5. 10AM 6PM MondayFriday *During peak service periods you may be asked to work 12PM8PM)
Vacancy 6. 10AM 6PM MondayFriday *During service peak periods you may be asked to work 12PM8PM)
*Our peak service periods are around the start of each semester this is usually February and July.
All vacancies are fulltime 37.5 hours per week permanent roles. The salary range for this role is $62400 $68000 per annum depending on experience and qualications.
For more information about the Hub Adviser role please refer to the Position Description.
Our Recruitment Process
There will be a twostage volume recruitment process:
Stage 1: Group Interviews which will be held on Monday 24 March 2025 (morning and afternoon options). Should you be successful in being shortlisted you must be available to attend the Group Interview on Monday 24 March.
Stage 2: Individual Interviews which will be conducted on 28 and 31 March 2025. If you are successful in securing an individual interview we would ask that you are available to attend your interview on one of the two days.
The start date for all roles will be Monday 5 May 2025 and there will be a twoweek fulltime induction & training programme primarily based at the City Campus.
Me phea te tuku tono How to apply
Applications must be submitted online by the closing date of 18 March 2025 to be considered. Please include your cover letter and your CV highlighting how you meet the skills and experience required.
Please note that we may close the role earlier if we find suitable candidates before the end date.
Please reach out to the hiring team via with any questions about the role. Please note we are happy to answer your questions but we do not accept applications by email.
Ng huatanga kei a mtou What we offer
The University of Auckland is New Zealands leading University and maintains significant computational laboratory and analytic facilities. Auckland is frequently rated as one of the worlds most liveable cities.
The University is committed to providing an excellent working environment through the following:
- Flexible employment practices (including working from home and flexible hours)
- Up to 6.75 company superannuation scheme
- A competitive salary with five weeks annual leave
In addition we also offer career development programs discounted car parking a generous parental leave allowance childcare and other discounts on internal and external services.
For more information please visit Staff Benefits.
Additional Information :
Equity
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe inclusive and equitable environment. For further information on services for Mori Pacific women LGBTQIATakatpuiMVPFAFF people with disabilities parenting support flexible work and other personal circumstances go to
The University is committed to providing a safe inclusive and equitable environment where everyone can thrive. For further information see Te Ara Tautika the Equity Policy and visit
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
