Head of Vendor Management Procurement and Client Contract Management

What is this role about

We are seeking a dynamic and experienced leader to join our team as the Head of Vendor Management Procurement and Client Contract Management.

In this key leadership role you will be responsible for developing and executing the procurement strategy managing vendor relationships and ensuring efficient sourcing practices align with the organisations strategic goals and focussed on providing commercially astute advice to drive value for money outcomes. This role also encompasses oversight of vendor risk management to mitigate potential risks and ensures that all client contracts are effectively managed to meet business objectives regulatory compliance and client satisfaction.

Key Responsibilities:

• Vendor Management: Develop and lead the vendor management strategy establish and maintain strong partnerships with key vendors oversee vendor selection negotiation and contract management processes and monitor vendor performance through KPIs and SLAs.
• Vendor Risk Management: Implement a comprehensive vendor risk management framework conduct vendor risk assessments ensure compliance with regulatory and security standards and maintain a robust vendor risk reporting process. Monitor vendor performance and risk throughout the contract lifecycle addressing any emerging risks promptly and develop and implement escalation and mitigation strategies.
• Procurement Strategy: Design and implement a robust procurement framework drive cost optimisation initiatives oversee endtoend procurement processes and ensure compliance with legal and regulatory policies. Oversee endtoend procurement processes including sourcing purchasing and contract negotiation. Provide expert advice to key stakeholders on all aspects of procurement to encourage innovative practices and support delivery of business and policy directions
• Client Contract Management: Develop and oversee a comprehensive client contract management strategy ensuring all agreements are managed in alignment with business objectives and regulatory requirements. Ensure all client contracts are maintained in a centralised repository and monitored for critical deadlines renewals and compliance obligations. Manage amendments terminations and extensions of client contracts in conjunction with the Legal and Client teams in accordance with company policies and legal standards
• Leadership and Stakeholder Engagement: Lead and develop a highperforming team collaborate with internal stakeholders act as a key advisor to senior leadership and prepare regular reports on procurement vendor and contract management activities.
• Risk Management and Compliance: Develop and maintain procurement vendor and contract risk management frameworks ensure compliance with Australian financial services regulations and address audit findings promptly.

Qualifications :

What can you bring 

• Essential skills and experience:  Bachelors degree in Business Administration Supply Chain Management Finance Law or a related field; extensive experience in vendor management procurement and contract management within the financial services sector or a regulated industry; proven experience in developing and implementing vendor and client contract management frameworks; strong leadership and team management skills; excellent negotiation communication and stakeholder management abilities; deep understanding of procurement and vendor management systems processes and technologies.
• Desirable: Postgraduate qualifications (e.g. MBA) or industry certifications (e.g. CIPS CPSM CRISC); experience managing complex client contracts and working with Australian financial services regulations; familiarity with digital tools for contract lifecycle management (CLM).

Key Competencies:

• Strategic Thinking: Ability to align procurement risk and contract management strategies with organizational objectives.
• Analytical Skills: Strong ability to analyse data identify risks and drive decisionmaking.
• ProblemSolving: Proactive and resourceful in resolving vendor or client contractrelated challenges.
• Integrity: Commitment to ethical practices and compliance with regulatory requirements.
• Collaboration: Skilled at fostering crossfunctional relationships and influencing senior stakeholders.

Additional Information :

Why Cuscal 
We are in the rapidly evolving world of payments and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational financial lifestyle health & wellbeing benefits. 
 
Next Steps
If you think this role is the right fit for you we invite you to apply. Lets explore who you are and what drives you. Wed love to share our vision for the future of payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 

Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee location or address. 

Remote Work :

No

Employment Type :

Fulltime