Bilingual IT Portfolio Manager
Bilingual IT Portfolio Manager
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Salary Not Disclosed
1 Vacancy
Job Description
How Youll Make an Impact:
Project & Resource Management
- Oversee the implementation of new IT services and projects ensuring they are completed on time within scope and budget.
- Coordinate project teams and stakeholders to define objectives scope and deliverables.
- Allocate resources effectively to meet service delivery requirements.
- Identify required staffing levels and oversee hiring training and performance management of delivery team members.
- Identify and mitigate risks developing contingency plans to minimize disruptions.
- Identify opportunities for process improvements and automation to enhance IT service delivery.
- Stay updated on emerging technologies and industry best practices to drive innovation.
Coordination Reporting & Communication
- Serve as the key liaison between internal teams development operations and support to ensure seamless service delivery.
- Track project performance using project management tools and provide regular updates to stakeholders.
- Collaborate with the Program Manager to manage project interdependencies.
- Advocate for best practices in project management and knowledge sharing.
- Interface with executives IT management and endusers to define operational and business requirements.
- Establish key performance indicators (KPIs) to measure service effectiveness and project success.
- Analyze service metrics and implement corrective actions when necessary.
Stakeholder & Vendor Management Compliance
- Manage the implementation of changes to IT services and ensure smooth adoption.
- Foster strong relationships with internal and external stakeholders to enhance service delivery.
- Collaborate with vendors to ensure compliance with service agreements and negotiate contracts as needed.
- Ensure adherence to relevant laws regulations and industry standards.
- Monitor project and operational budgets to ensure costeffective service delivery.
- Provide recommendations for optimizing IT spend while maintaining service quality.
Qualifications :
- Fully bilingual in English and French (spoken and written) required.
- 35 years of experience in IT service delivery management project management or a related field.
- Proven ability to manage project timelines budgets and resources effectively.
- Strong leadership team management and stakeholder engagement skills.
- Experience in vendor management contract negotiation and service level agreement (SLA) oversight.
- Previous experience working in a matrixed environment with crossfunctional teams.
- Strong understanding of IT systems infrastructure and service management.
- Proficiency in project management tools such as Jira ServiceNow or MS Project.
- Excellent communication skills (verbal written and presentation).
- Strong analytical problemsolving and customer service skills.
- Ability to work collaboratively across teams and manage vendor relationships.
Additional Information :
What Makes Sodexo Different:
Working with Sodexo is more than a job; its a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition we offer:
- Flexible work environment
- Competitive compensation & great employee benefits
- Training and development programs
- Countless opportunities for growth
- Corporate responsibility & sustainability
- An awardwinning employer for Sustainability Diversity & Inclusion Corporate Social Responsibility and much more. View Sodexos latest awards here
- And so much more!
Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin race religion ethnic group age disability gender sexual preference sexual or gender identity status as a veteran or any other federal provincial or local protected class.
We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.
Sodexo is committed to providing a safe and healthy working environment for our team members customers clients contractors business partners guests and members of the public with whom we regularly interact. We require that all new hires in hospitals long term care facilities and senior homes to be fully vaccinated against COVID19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.
Thank you for your interest in Sodexo.
Please note that only those candidates under consideration will be contacted.
Follow us on social media to see firsthand what we are all about!
Instagram: @SodexoCanadaCareers
Twitter: @SodexoJobsCA
LinkedIn: Sodexo Canada Careers
Facebook: Sodexo CA Jobs
SodexoSJB
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
