Process System Specialist Transportation Management ERP
Process System Specialist Transportation Management ERP
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Job Description
BUSINESS SUPPORT
Youll be responsible for supporting TM/SD/MM and other stakeholders in Operations with their system solutions. This includes being the first touch point for the application endusers as well as processing tickets 1st and 2nd level support) and followup on resolution status with system key users. Furthermore youll also fix defects fulfill requests find solutions and eliminate errors by finding solutions.
The documentation of technical solutions is also part of the role to prevent recurring incidents.
Finally youll also ensure collaboration with operational teams data owners process owners and Key Users. Keep all relevant stakeholder upto date on functionalities processes and documentation.
TESTING & DOCUMENTATION
Youll support the departments with the system upgrade test and with testing of new developments.
Youll drive business to keep system process documentation (BPPs Manuals) up to date and ensure consistency in the EndtoEnd view. You push the key user concept within OPS including an information platform to make documentation easily accessible to the users. You grant standards within system process documentation.
Furthermore youll take care about cross functional trainings regarding SAP to ensure for every OPS employee a basic SAP knowledge (OPS SAP Basic Training) and to give the local key users a tool to fulfil their role as knowledge experts (SAP Key User Professional Training).
ENHANCEMENTS & SMALL PROJECTS
Youll pick up business requirements to further develop the systems and processes of core users and business stakeholders. This includes requirements collection and alignment with relevant stakeholders analysis of the requirement and impact prioritisation together with relevant stakeholders documentation and test coordination. Finally youll translate the detailed business requirements into IT language and add required technical details.
Qualifications :
Minimum of 4 years relevant work experience in SAP ERP Supply Chain role or a similar position
Proven experience in a supply chain business
Expertise in MS Office tools
Key user knowledge for SAP systems (focus TM) Business Objects BI is an advantage
Project management skills of advantage
Strong communication skills particularly the ability to convey complex topics in simple memorable terms
Analytical mindset able to isolate key issues to solve problems or exploit opportunities
Logical and efficient way of working with keen attention to detail
Ability to propose and reason alternative solutions and to communicate effectively and proactively
Transportation of knowledge in a structured way
Willingness to learn to accept challenges and work in a team environment
Ability to manage demanding situations in combination with timepressure
Result and performance oriented
Additional Information :
Due to legal reasons we are obliged to disclose the minimum salary according to the collective agreement for this position which is EUR 2275 gross per month. However our attractive compensation package is based on marketoriented salaries and is therefore significantly above the stated minimum salary.
As an employer we value diversity and support people in developing their potential and strengths realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age skin colour religion gender sexual orientation or origin.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
