Telecaller

Naukripay

Posted on : 07-03-2025

Employer Active

1 Vacancy

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Jobs by Experience

1-3years

Job Location

Bengaluru Urban - India

Monthly Salary

20000 - 40000

Vacancy

1 Vacancy

Posted on : 07-03-2025

Job Description

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telecallers job is to make phone calls to customers on behalf of a company. They may be responsible for generating sales providing customer service or both.

Responsibilities

Make outbound calls: Contact potential customers to promote products or services

Handle incoming calls: Respond to customer inquiries concerns and complaints

Build rapport: Establish positive relationships with customers

Identify needs: Determine what customers want and need

Offer solutions: Provide information about products or services to help customers make decisions

Follow up: Check in with customers to ensure satisfaction and identify opportunities for upselling

Meet sales targets: Contribute to team performance by meeting sales targets

Maintain records: Document customer interactions in a database

Stay updated: Keep up with market trends and company offerings

Skills and traits

Excellent verbal and written communication skills

Good listening skills

Positive attitude

Passion for sales

Ability to handle pressure

Good interpersonal skills

Knowledge of the companys products or services

Knowledge of the companys sales scripts and guidelines

Telecallers may also interact with customers via live chat emails social media and direct calls

meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions, conferences and meetings. reviewing sales performance. negotiating contracts and packages.

Education

Graduation

Employment Type

Full Time

Company Industry

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About Company

Naukripay

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