Senior Cloud Support Engineer
Senior Cloud Support Engineer
Posted on :
08-03-2025
Employer Active
1 Vacancy
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Job Description
Senior Cloud Support Engineer
The Role:The Senior Cloud Support Engineer will be responsible for providing support to customers for Cloud environments and applications.
Your Focus:
- Day to day management of the Strategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled oncall coverage.
- Implementation of Customer change requests in compliance with the Change Control regime.
- Incident response including troubleshooting of the infrastructure related issues and collaboration with Technical Support and Technology teams on troubleshooting of platform related issues.
- Strategy Platform administration.
- Maintaining high quality documentation for all related tasks.
Qualifications:
- Technical education or experience in IT roles strongly preferred.
- AWS Azure Linux GCP and containers experience strongly preferred.
- Practical experience managing critical customer issues is a plus.
- Must possess an enthusiastic personality and foster a positive work environment.
- Strong written and verbal communication skills in English is a must.
- Wellorganized with effective time management skills.
- Team player always willing to give support to others and ask for help if needed.
- Ability to work independently.
- Attention to detail.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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