Senior Spa Therapist

Roles and responsibilities

This position is responsible for delivering a range of high-quality spa treatments to guests, ensuring their comfort, relaxation, and satisfaction. This role involves providing personalized services, maintaining treatment standards, and contributing to the overall luxury spa experience.

Perform various spa treatments, including massages, facials, body scrubs, and wraps.
Assess guest needs and recommend appropriate treatments.
Ensure treatment rooms are prepared, clean, and stocked with necessary supplies.
Maintain up-to-date knowledge of spa products, services, and trends.
Provide excellent customer service, ensuring guests feel relaxed and pampered.
Adhere to all health, safety, and hygiene standards.
Promote spa services and products to enhance guest experience and sales.
Maintain guest confidentiality and privacy at all times.
Delivering Spa Treatments
Massage Therapy: Provide various types of massages (e.g., Swedish, deep tissue, aromatherapy, hot stone) based on the client’s needs and preferences.
Facial Treatments: Perform skincare treatments, such as cleansing, exfoliating, hydrating, and anti-aging facials tailored to individual skin types.
Body Treatments: Conduct body wraps, scrubs, and other treatments designed to detoxify, hydrate, and rejuvenate the skin.
Aromatherapy: Use essential oils to provide clients with relaxation, stress relief, and therapeutic benefits.
Additional Therapies: Perform other spa services such as waxing, reflexology, and nail treatments, depending on the spa's offerings.
. Client Consultation and Customization
Consultation: Conduct initial consultations with clients to assess their health, wellness goals, and any skin or health conditions that could impact treatment.
Customized Treatments: Tailor treatments to meet the specific needs and preferences of clients, ensuring they receive personalized care.
Recommending Products: Suggest appropriate skincare products or homecare treatments that complement the spa services and enhance the client’s results.

Desired candidate profile

Diploma or certification in Massage Therapy, Aesthetics, or a related field.
Certification in specialized treatments such as aromatherapy, reflexology, hydrotherapy, or Turkish spa specialties.
Minimum of 2 years of experience as a spa therapist in a luxury spa or hotel.
Proficiency in various massage techniques and spa treatments.
Strong interpersonal and communication skills.
Ability to work flexible hours, including weekends and holidays.
Customer Service
Creating a Relaxing Environment: Set the atmosphere for a relaxing experience, ensuring the room temperature, lighting, music, and ambiance are conducive to client comfort.
Client Comfort and Safety: Maintain a high level of professionalism and care, making sure clients are comfortable throughout the treatment. Respect clients’ privacy and personal preferences at all times.
Handling Client Feedback: Address client concerns or complaints promptly, ensuring a positive and reassuring experience.
Spa Maintenance and Hygiene
Maintaining Cleanliness: Ensure that treatment rooms, tools, and equipment are thoroughly cleaned and sanitized after each use, maintaining hygiene standards.
Organizing Supplies: Monitor the stock of spa products (e.g., oils, lotions, towels) and ensure that supplies are replenished as needed.
Sterilizing Equipment: Properly sterilize and store equipment to ensure safety and hygiene.