Case File Reviewer
Case File Reviewer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Conduct case file and record reviews for compliance and identifying opportunities for improvement or corrective actions
- Ensuring contractual performance expectations are met.
- Review quality assurance standards study existing policies and procedures and interview personnel and participants to evaluate effectiveness of quality assurance programs.
- Submit weekly quality assurance reports
- Present consistent feedback to management regarding areas that need improvement.
- Create implement and monitor standard operating procedures
- Ensure 100 of clients participate in the client satisfaction survey
- Ensure all clients receive a return call within 24 hours of calling and leaving a message
Qualifications :
- Associate degree or higher in human services education psychology sociology or a related field and two years of related experience
- Selfmotivated and flexible team player.
- Strong organizational interpersonal and communication skills.
- Knowledge of quality assurance procedures and federal state and local coalition laws and mandates.
- Take pride in your computer and data management skills.
- Understand eligibility determination processes and filing procedures.
Additional Information :
This position pays $22.60 per hour. This position supports the Workforce Centers in Corsicana and Waxahachie.
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team Equus puts the industrys best practices to work by focusing on the development design and delivery of demanddriven workforce solutions.
When you join Equus you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color gender age pregnancy sexual orientation gender identity ancestry religion national origin veteran status physical or mental disability or reprisal or any other characteristic protected under state federal or local law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
