Affordable Housing Assistant Community Director REF8150L

Property Name: South Peak by Vintage
1205 S Meadows Pkwy Reno NV 89521 USA
FullTime
Unit Count: 288
Drivers License Required

The Assistant Community Director is fully accountable in assisting the Community Director with the daytoday property operations and managing the asset to meet the clients expressed operational and financial goals. Assists with the supervision of onsite staff which may include: Resident Services Coordinator(s) Compliance Specialist(s) Leasing Manager Leasing Consultant(s) Maintenance Supervisor(s) Maintenance Technician(s) MakeReady or Rehab Technician(s) Groundskeeper(s)/Porter(s) Painter(s) and Cleaner(s)/Housekeeper(s).

Pay: $21 $23 / Hour

DUTIES AND RESPONSIBILITIES

1. Client Relations
   1. Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objective and expectations
2. Communication
   1. Maintain positive professional and effective communication with applicants residents vendors clients and guests while representing FPI
   2. Keeps immediate supervisor informed concerning work progress including present and potential work problems and suggestions for new or improved ways of addressing such problems
3. Employee Management
   1. Operate the property in the absence of the Community Director
   2. Responsible for training and onboarding of new leasing team members
4. Leasing/Occupancy
   1. Maintain occupancy levels as established by owner/budget expectations
   2. Exhibit professional leasing techniques
   3. Assist with the completion of the monthly Market Surveys and analysis
   4. Implement advertising and marketing strategies for the apartment community as needed 
   5. Exhibit closing ratios in regards phone and walkin traffic per FPI policy
   6. Ensure that all online marketing sources are updated (e.g. Craigslist) daily
   7. Promote positive resident/management relations to retain desirable residents. Place customer need requests and follow up as number one priority.
   8. Assist with the implementation of resident retention programs
   9. Ensure the safety comfort and privacy of all property residents
   10. Ensure movein orientation is completed consistently with new residents 
5. Revenue Management
   1. Assists the Community Director in maximizing revenue potential of the property through the management of lease expirations and timely turnover
   2. Assists the Community Director with the management of monthly rent collections and delinquency to include timely deposit and security of funds according to FPI policies
   3. Accurately processing vendor invoices and managing accounting month end
6. Reporting and Document Management  
   1. Maintain appropriate resident files including forms leases documents in accordance with FPI Standard Operating Procedures 
   2. Responsible for the daily integrity and confidentiality of resident files
   3. Ensure that documents and reporting systems are maintained updated and organized
   4. Meet all periodic reporting requirements as requested/required e.g. Month End Weekly Reports Collection/Eviction Files etc.
   5. Assist in budget preparation and delivery
7. Risk Management
   1. Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures.
   2. Reports timely any/all injuries illnesses property damage through the proper reporting channels and forms.
   3. React calmly and professionally in emergency emotional and/or stressful situations.
8. Facility Maintenance 
   1. Assist residents with reporting of maintenance needs.
   2. Document facility and maintenance needs and ensure timely completion.
   3. Ongoing monitoring of the physical asset and identifying concerns with immediate supervisor.
   4. Follow up on maintenance requests to promote resident communication and satisfaction.
9. Other
   1. Consistently and fairly enforce community rules and regulations FPI Standard Operating Procedures.
   2. Comply with all Fair Housing Laws and FPI policies and procedures.
   3. Promote a professional image by adhering to FPI Managements Dress Code Policy.
   4. Conduct displayed must be of a professional manner when communicating with employees residents prospective residents clients vendors and guests while representing FPI Management.
   5. Responsible for meeting all training requirements for the position (Grace Hill Safety Meetings etc..
   6. Perform any and all functions as directed by the supervisor including special project assistance.

Qualifications :

Minimum Requirements:

• Must have experience in affordable housing programs including but not limited to: LIHTC HUD programs (Project Based Section 8 Section 236 PRAC 811 PRA) USDARural Development 515 HCD HOME Funds and Bonds.
• Minimum 1 year of experience in a similar supervisory role preferably within Residential Property Management.
• High School diploma or equivalency certificate required. College degree in a relatable field preferred but not required.
• Valid Drivers License a good driving record current motor vehicle insurance which meets State requirements and an operable vehicle that meets FPIs Driving Standards and Personal Vehicle Use policy.
• Must be proficient in speaking reading and writing in English.
• Strong computer skills (MS Office Google Apps property managementrelated software email internet).

Skills Required:

• Google Mail (GMail)
• Google Drive
• RealPage
• Internet Use
• Basic Computer Skills
• Management
• Customer Service

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Fulltime