Senior Product Operations Manager wmd
Senior Product Operations Manager wmd
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Job Description
WHAT WE DO IN PRODUCT OPERATIONS
In Product Operations our mission is to enable the product and tech community to deliver value with an effective and recognized product culture supported by optimised product development processes best practices ways of working tools & training. We envision to become a bestinclass operational powerhouse that drives product excellence fosters high speed innovation and enables sustainable growth by defining efficient scalable and datadriven products and product iterations. The product operation team is distributed in 3 different countries (Germany France Belgium) allowing us to keep the pulse from the team and understand where they need support.
JOB OVERVIEW
We are seeking an experienced Senior Product Operations Manager to join our dynamic team. In this role you will play a pivotal part in enhancing and streamlining the digital product management delivery process within both B2B and B2C contexts. You will work closely with senior leadership including Directors and CLevel executives to drive continuous assessment improvement and harmonisation of product management practices across the organisation. This is a strategic role where you will focus on building efficient scalable and harmonised ways of working that empower product teams to deliver highquality outcomes.
Key Responsibilities:
Process Improvement & Optimization
- Lead initiatives to improve the efficiency and consistency of the product management delivery guild across B2B and B2C environments.
- D/Refine document and implement standardised product management frameworks and workflows to ensure clear accountability and repeatable success.
- Continuously assess and enhance processes related to product delivery decisionmaking and stakeholder alignment ensuring scalability and growth readiness.
- Own the Product Operations roadmap ensuring a longterm vision for scaling and improving product management capabilities.
Harmonise Ways of Working
- Lead initiatives to harmonise the ways of working across global product teams ensuring that all processes are aligned with the companys overarching strategy.
- Introduce and refine tools templates and best practices to create a unified approach to product management in a multienvironment business model (B2B and B2C).
Continuous Assessment & Delivery Improvement
- Lead efforts in continuous assessment and optimization of product delivery including metrics KPIs and feedback loops that drive performance improvements.
- Establish a culture of continuous improvement within the product management organisation leveraging data and analytics to identify areas for optimization and innovation.
- Ensure efficient discovery data resulting in highquality initiatives to be prioritised in alignment with the company product roadmap.
CrossFunctional Collaboration
- Engage with Senior Directors and Clevel executives to drive product operations strategies that align with company goals and customer expectations.
- Collaborate closely with Product Engineering Design Product Marketing and Operations teams to harmonise and streamline workflows ensuring alignment on product goals and deliverables.
- Facilitate crossfunctional initiatives to improve roadmap prioritisation capacity planning and release management.
- Act as a trusted advisor to the leadership team on operational excellence in product management including insights and recommendations for continuous improvement.
DataDriven Decision Making
- Promote a culture of datadriven decisionmaking within product teams empowering and enabling them to incorporate insights and metrics into their processes.
- Utilise data and analytics to improve decisionmaking and streamline product operations.
- Establish and oversee KPIs to track the efficiency and success of product delivery and operations.
Training & Mentorship
Provide leadership and mentorship to product managers driving operational excellence and crossfunctional collaboration.
Create and lead training programs for product management teams enabling them to excel in their roles and align with operational goals.
Qualifications :
Qualifications:
- Strong experience in Product Operations or a related field or consulting background with a strong background in both B2B and B2C digital environments.
- Demonstrated success working with senior leadership (Directors and Clevel executives) to influence and drive product management and operational improvements.
- Proven track record of improving product management processes and delivering continuous improvement within fastpaced organisations.
- Strong experience in product delivery frameworks including Agile and Lean methodologies.
- Expertise in crossfunctional collaboration with product engineering and business teams to optimise workflows and align on business goals.
- Exceptional strategic thinking and problemsolving skills with a focus on driving process improvements and harmonising operational practices within the different domains.
- Excellent communication and leadership skills with the ability to influence and mentor product teams at all levels.
- Datadriven mindset with the ability to leverage insights to make informed decisions and drive continuous improvement.
- Experience in scaling and/or transforming product operations in a growing organisation particularly within the context of global or multimarket operations.
Preferred Skills:
- Experience working in both B2B and B2C product environments.
- Strong familiarity with product management tools such as Jira Jira Product Discovery Confluence Productboard or similar.
- Ability to navigate complex international organisational structures and drive change across teams with diverse priorities.
Additional Information :
About us
At AVIV we are an equal opportunities employer and an organisation where everyone is welcomed to be their authentic selves. We strongly encourage individuals with visible and non visible disabilities all educational backgrounds people from minority backgrounds those from the LGBTQIA community and parents and carers to apply. If you need reasonable adjustments at any point in the application or interview process or wish to discuss part time or flexible working requirements please let us know.
In your application please feel free to note which pronouns you use (For example she/her/hers he/him/his they/them/theirs etc).
Our ambition is to be the leading Employer in PropTech across Europe and this is a pivotal time to join us and unlock your perfect job!
#LIHybrid #LIOnsite #hybrid
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
