CRM Specialist - Temporary Position
CRM Specialist - Temporary Position
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Job Description
Are you passionate about customer engagement personalization and building strong brand loyalty StickerApp is looking for a CRM Specialistto take our customer communication and sales to the next level!
As our CRM Specialist you will be responsible for maintaining and developing our CRM setup in Klaviyo ensuring that we deliver tailored datadriven messaging across segmented flows and campaigns. Your work will be instrumental in enhancing customer experience optimizing engagement and driving longterm loyalty.
What Youll Do:
- Own and optimize our CRM strategy in Klaviyo ensuring efficient segmentation and targeted communication.
- Develop and refine customer segmentation to personalize messaging across automated flows and campaigns in close collaboration with the Analytics team.
- Enhance lifecycle marketing including onboarding retention reengagement and loyalty efforts.
- Analyze and interpret customer data to drive insights that improve engagement and conversion rates of our email marketing.
- Collaborate closely with the marketing team for campaigns and the CRM marketer to tackle all initiatives.
- Test and optimize email performance through A/B testing and datadriven improvements.
- Be a vital part in implementing customer loyalty initiatives to drive repeat business and brand advocacy in close collaboration with our customer journey team.
What Were Looking For:
- 2 years of experience in CRM email marketing or lifecycle marketing ideally within an ecommerce or DTC environment.
- Handson experience with Klaviyo (or similar CRM platforms) and a deep understanding of segmentation automation and data analytics.
- Strong analytical mindset with the ability to interpret data and turn insights into actionable strategies.
- Creative problemsolver with a passion for crafting personalized and visually engaging customer experiences.
- Excellent communication skills and the ability to collaborate across teams.
- Experience with A/B testing campaign optimization and customer retention strategies is a plus!
- Hands on proactive flexibleand open minded for ad hoc and urgent tasks and campaigns.
Temporary Position with Growth Potential
This position is a temporary role covering a maternity leave but there is potential to become a permanent part of the team based on performance and business needs. If youre looking for an opportunity to make a real impact and grow with us this will be a great match.
Working Conditions:
- Officebased with remote work flexibility.
- Collaboration with multiple teams including marketing customer journey and analytics.
- Regular analysis and reporting on CRM performance.
Why Join StickerApp
Were a fun creative and growing company where innovation and customer experience are at the heart of everything we do. If you love stickers and want to shape how we engage with our amazing customers wed love to hear from you!
Ready to take StickerApps CRM to the next level Apply now!
Employment Type
Full Time
