Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a dedicated and detailoriented Customer Service Representative to join our growing team in Atlanta GA. As a key member of our customer service department you will play an important role in ensuring our clients receive outstanding service. The ideal candidate will possess excellent communication skills problemsolving abilities and a positive attitude towards customer satisfaction.
Responsibilities
- Respond to customer inquiries via phone email or chat.
- Provide product information resolve issues and assist customers with their needs.
- Maintain accurate records of customer interactions and transactions.
- Handle and resolve customer complaints with professionalism and efficiency.
- Collaborate with other departments to ensure customer satisfaction.
- Ensure timely followup on unresolved issues.
Qualifications :
Skills
- Excellent communication and interpersonal skills
- Strong problemsolving and criticalthinking abilities
- Ability to multitask and manage time efficiently
- Proficiency in Microsoft Office and customer service software
- Previous customer service experience is a plus
Additional Information :
Benefits
- Competitive salary
- Opportunities for career growth and advancement
- Health dental and vision insurance options
- Paid time off and holidays
- A positive and supportive work environment
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
